At a Glance
- Tasks: Resolve complex Microsoft issues and enhance our cloud services.
- Company: Join a dynamic IT & Cloud Services team in Belgravia, London.
- Benefits: Competitive day rate with hands-on experience in a modern workplace.
- Other info: Opportunity to work on exciting projects and improve your technical skills.
- Why this job: Make a real impact by driving Microsoft cloud adoption and optimising environments.
- Qualifications: Strong background in 3rd Line support and deep knowledge of Microsoft technologies.
The predicted salary is between 54000 - 60000 £ per year.
Location: Belgravia, London (5x days onsite per week)
Day Rate: 270.00 per day
Length: 3 months
About the Role
We're looking for a highly skilled 3rd Line Microsoft Engineer to join our growing IT & Cloud Services team. This is a hands‑on technical role where you'll act as an escalation point for complex issues, drive Microsoft cloud adoption, and help enhance our modern workplace environment. You'll play a key part in supporting, securing, and optimising our Microsoft ecosystem – with a strong focus on Entra ID, Intune, PowerShell, Azure services, and email security (Mimecast).
What You'll Be Doing
- Acting as a senior escalation point for 2nd Line teams and resolving complex Microsoft‑related incidents.
- Administering, managing, and troubleshooting Entra ID (Azure AD) including conditional access, identity protection, authentication and SSO.
- Creating, deploying, and managing Intune policies, configuration profiles, compliance policies, and application deployments.
- Developing and maintaining PowerShell scripts to automate tasks and improve service efficiency.
- Supporting and administering Mimecast including policies, mail flow, security setups, impersonation protection and overall email continuity.
- Managing Windows 10/11, Microsoft 365, Exchange Online and related cloud services.
- Participating in project work such as cloud migrations, security uplift programmes, and endpoint modernisation.
- Ensuring systems follow security best practices and compliance standards.
- Documenting solutions, creating runbooks, and contributing to continuous improvement.
What We're Looking For
- Strong background in 3rd Line / Senior Support roles
- Deep knowledge of Microsoft 365, Entra ID, Azure AD, and modern identity/security
- Hands‑on experience building and configuring policies in Microsoft Intune
- Solid PowerShell scripting skills
- Experience supporting and configuring Mimecast
- Strong understanding of Windows client OS, device management, Exchange Online, and cloud security
Senior 3rd Line Microsoft Support Engineer. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At our Belgravia location, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel in their roles. As a Senior 3rd Line Microsoft Support Engineer, you will benefit from competitive day rates, hands-on experience with cutting-edge technologies, and ample opportunities for professional growth within our dynamic IT & Cloud Services team. Join us to be part of a supportive environment that values your expertise and encourages continuous learning.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior 3rd Line Microsoft Support Engineer. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and cloud services space. Attend meetups or webinars related to Microsoft technologies, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect role!
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your PowerShell scripts or any projects you've worked on. This gives potential employers a tangible look at what you can do, especially for a hands-on role like this one.
✨Tip Number 3
Prepare for the technical interview! Brush up on your knowledge of Entra ID, Intune, and Azure services. Be ready to discuss real-world scenarios where you've solved complex issues, as this will demonstrate your expertise and problem-solving skills.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, applying directly shows your enthusiasm and commitment to joining our team. Don’t miss out on the chance to land that Senior 3rd Line Microsoft Support Engineer position!
We think you need these skills to ace Senior 3rd Line Microsoft Support Engineer. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft technologies, especially Entra ID and Intune. We want to see how your skills match the role, so don’t be shy about showcasing your relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to the job description and show us your passion for Microsoft support.
Show Off Your Technical Skills:In your application, don’t forget to mention your hands-on experience with PowerShell and Mimecast. We love seeing practical examples of how you've tackled complex issues in the past, so include those details!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Microsoft Stuff
Make sure you brush up on your knowledge of Microsoft 365, Entra ID, and Azure services. Be ready to discuss specific scenarios where you've resolved complex issues or implemented solutions using these technologies. This will show that you're not just familiar with the tools, but that you can effectively use them in real-world situations.
✨Show Off Your PowerShell Skills
Since PowerShell scripting is a key part of the role, prepare to talk about scripts you've developed or automated tasks you've improved. If possible, bring examples of your work or be ready to explain how you would approach a specific automation challenge. This will demonstrate your hands-on experience and problem-solving abilities.
✨Understand the Modern Workplace
Familiarise yourself with the concept of a modern workplace and how Microsoft tools fit into that picture. Be prepared to discuss how you've contributed to cloud adoption or endpoint modernisation in previous roles. This shows that you understand the bigger picture and can contribute to the company's goals.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that test your troubleshooting skills and decision-making process. Think of past experiences where you acted as an escalation point for complex incidents and how you resolved them. Practising these scenarios will help you articulate your thought process clearly during the interview.
