At a Glance
- Tasks: Provide admin support and excellent customer service for the Hub Inclusion Team.
- Company: Join a supportive team in Medway focused on inclusive education.
- Benefits: Competitive pay, flexible work options, and a chance to make a difference.
- Other info: Opportunity to grow in a dynamic environment with a focus on inclusivity.
- Why this job: Be the first point of contact and help improve services for diverse communities.
- Qualifications: Strong communication skills and experience in admin support.
The predicted salary is between 48000 - 48000 £ per year.
Contract: £200 per day
Full time
Onsite: 3 days per week, work from home: 2 days per week
Duties and responsibilities:
- Provide proactive admin support across Hub Inclusion Team activities
- Be the first point of contact, delivering excellent customer service
- Respond promptly to calls/emails and maintain accurate records
- Communicate clearly, inclusively and respectfully with diverse audiences
- Manage enquiries (including sensitive/confidential) professionally
- Support scheduling, appointments and diary coordination
- Maintain databases and admin systems in line with council processes
- Take accurate minutes and support partnership/SEND meetings
- Organise meetings, events and training sessions end-to-end
- Prepare documents, reports and statutory returns
- Keep stakeholders informed with clear, up-to-date case information
- Maintain accurate SEN pupil data in line with requirements
- Gather feedback to continuously improve service delivery
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
SEND Business Support Officer. Job in Chatham LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a SEND Business Support Officer in Chatham, you will join a supportive and inclusive work culture that prioritises professional development and employee well-being. With flexible working arrangements, including the option to work from home, you will have the opportunity to make a meaningful impact while enjoying a balanced work-life dynamic. Our commitment to diversity and excellent customer service ensures that you will thrive in an environment that values your contributions and fosters growth.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land SEND Business Support Officer. Job in Chatham LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the SEND sector, especially those who work in Medway. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to admin support and customer service. We recommend role-playing with a friend to boost your confidence and get feedback.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed diaries, scheduled meetings, or maintained databases in previous roles. This will demonstrate your fit for the SEND Business Support Officer position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace SEND Business Support Officer. Job in Chatham LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the SEND Business Support Officer role. Highlight your relevant experience in admin support and customer service, as well as any specific skills that match the job description.
Showcase Your Communication Skills:Since you'll be dealing with diverse audiences, it's crucial to demonstrate your ability to communicate clearly and respectfully. Use examples from your past experiences where you successfully managed enquiries or provided excellent customer service.
Be Detail-Oriented:Attention to detail is key in this role, especially when maintaining databases and taking minutes. Make sure your application is free of errors and showcases your organisational skills. We love candidates who can keep things tidy and accurate!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're proactive and keen to join our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the SEND Business Support Officer role. Familiarise yourself with the duties listed in the job description, such as providing admin support and managing enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
As the first point of contact, excellent customer service is key. Prepare examples from your past experiences where you've successfully handled customer queries or complaints. Highlight how you communicated clearly and respectfully with diverse audiences, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to manage sensitive information and maintain accurate records. Think of scenarios where you've had to deal with confidential matters or coordinate appointments. Practising these responses will help you feel more confident during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the Hub Inclusion Team and their processes. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to clarify any uncertainties you might have.
