At a Glance
- Tasks: Negotiate rent increases and manage tenant communications with professionalism.
- Company: Established property business in the heart of Marylebone.
- Benefits: Competitive salary, supportive team environment, and training opportunities.
- Other info: Join a dynamic team with opportunities for growth and learning.
- Why this job: Make a real difference in tenant relationships while developing your negotiation skills.
- Qualifications: Experience in residential lettings or tenancy progression is preferred.
The predicted salary is between 30000 - 40000 £ per year.
Our client, a well-established and professional property business based in Marylebone, is seeking a confident and organised Section 13 & Tenancy End of Tenancy Negotiator to join their team. This is a newly focused role created to support the management of rent increases following the abolition of traditional tenancy renewals. The successful candidate will act as the main point of contact for tenants regarding Section 13 notices, handling communications sensitively and professionally while negotiating mutually agreeable outcomes wherever possible. This opportunity would suit someone with a background in tenancy progression, lettings administration, or residential lettings negotiation who is confident dealing with tenants, experienced in negotiation, and comfortable managing conversations around rent increases and tenancy changes.
Key Responsibilities
- Serving Section 13 notices to tenants in line with current legislation and company procedures
- Acting as the primary point of contact for tenants regarding rent increase discussions
- Negotiating rental increases with tenants where required
- Building positive relationships with tenants while balancing landlord expectations
- Managing tenant objections and finding commercially viable solutions
- Liaising closely with landlords and internal property teams throughout the process
- Maintaining accurate records and updating internal systems accordingly
- Ensuring all communication is compliant, professional, and customer-focused
- Where tenants choose to vacate, smoothly handing over the process to the End of Tenancy team
- Supporting the wider lettings department with administrative duties where necessary
Ideal Candidate
- Previous experience within residential lettings, tenancy progression, or lettings administration
- Strong negotiation and communication skills
- Experience managing tenancy-related conversations and tenant relationships
- Good understanding of the lettings process and current rental market
- Organised, detail-oriented, and able to manage a high volume of cases
- Confident handling challenging conversations in a professional manner
- Ability to work collaboratively within a busy office environment
- Knowledge of Section 13 notices or tenancy legislation would be advantageous, although training can be provided
This Role Would Suit Someone Who Has:
- Worked in tenancy progression and moved into a lettings negotiator role
- Experience negotiating with tenants and managing tenancy changes
- A customer-focused approach combined with strong administrative ability
- A calm and professional manner when handling sensitive conversations
Section 13 & End of Tenancy Specialist. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a well-established property business in the heart of Marylebone, where you will thrive in a supportive and professional environment. Our company values employee growth and offers comprehensive training to enhance your negotiation skills while fostering a culture of collaboration and respect. With a focus on maintaining positive tenant relationships and a commitment to compliance, this role provides a unique opportunity to make a meaningful impact in the lettings sector.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Section 13 & End of Tenancy Specialist. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property industry, especially those who have experience in tenancy progression or lettings. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Practice your negotiation skills! Since this role involves handling sensitive conversations around rent increases, consider role-playing scenarios with friends or family. This will help you feel more confident and prepared for those tricky discussions.
✨Tip Number 3
Stay organised! Keep track of all your applications and follow-ups. Use a simple spreadsheet or an app to manage deadlines and notes on each role. This way, you won’t miss any opportunities and can tailor your approach for each application.
✨Tip Number 4
Apply through our website! We’ve got loads of great roles, including the Section 13 & End of Tenancy Specialist position. Applying directly can sometimes give you an edge, as it shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Section 13 & End of Tenancy Specialist. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in residential lettings and negotiation. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant skills and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Section 13 & End of Tenancy Specialist role. Be sure to mention your experience with tenancy progression and your approach to handling sensitive conversations.
Showcase Your Communication Skills:Since this role involves a lot of tenant interaction, we recommend demonstrating your strong communication skills in your application. Use clear and professional language, and maybe even share an example of a successful negotiation you’ve handled in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on Section 13 notices and the current rental market. Understanding the legislation and how it impacts tenants will show that you're serious about the role and can handle those tricky conversations with confidence.
✨Practice Your Negotiation Skills
Since negotiation is key in this role, consider role-playing scenarios with a friend or family member. This will help you articulate your approach to handling rent increases and managing tenant objections effectively.
✨Showcase Your Communication Style
During the interview, demonstrate your ability to communicate sensitively and professionally. Use examples from your past experiences where you successfully managed tenant relationships or resolved conflicts to highlight your skills.
✨Be Organised and Detail-Oriented
Prepare a list of questions to ask about the role and the company. This not only shows your interest but also reflects your organisational skills. Being detail-oriented is crucial in this position, so make sure you convey that during your chat.
