At a Glance
- Tasks: Negotiate rent increases and manage tenancy changes with tenants professionally.
- Company: Established property business in the heart of Marylebone.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Other info: Join a dynamic team and grow your career in a fast-paced environment.
- Why this job: Make a real difference in tenant relationships while navigating exciting challenges.
- Qualifications: Experience in residential lettings or tenancy progression with strong negotiation skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client, a well-established and professional property business based in Marylebone, is seeking a confident and organised Section 13 & Tenancy End of Tenancy Negotiator to join their team. This is a newly focused role created to support the management of rent increases following the abolition of traditional tenancy renewals. The successful candidate will act as the main point of contact for tenants regarding Section 13 notices, handling communications sensitively and professionally while negotiating mutually agreeable outcomes wherever possible. This opportunity would suit someone with a background in tenancy progression, lettings administration, or residential lettings negotiation who is confident dealing with tenants, experienced in negotiation, and comfortable managing conversations around rent increases and tenancy changes.
Key Responsibilities
- Serving Section 13 notices to tenants in line with current legislation and company procedures
- Acting as the primary point of contact for tenants regarding rent increase discussions
- Negotiating rental increases with tenants where required
- Building positive relationships with tenants while balancing landlord expectations
- Managing tenant objections and finding commercially viable solutions
- Liaising closely with landlords and internal property teams throughout the process
- Maintaining accurate records and updating internal systems accordingly
- Ensuring all communication is compliant, professional, and customer-focused
- Where tenants choose to vacate, smoothly handing over the process to the End of Tenancy team
- Supporting the wider lettings department with administrative duties where necessary
Ideal Candidate
- Previous experience within residential lettings, tenancy progression, or lettings administration
- Strong negotiation and communication skills
- Experience managing tenancy-related conversations and tenant relationships
- Good understanding of the lettings process and current rental market
- Organised, detail-oriented, and able to manage a high volume of cases
- Confident handling challenging conversations in a professional manner
- Ability to work collaboratively within a busy office environment
- Knowledge of Section 13 notices or tenancy legislation would be advantageous, although training can be provided
This Role Would Suit Someone Who Has:
- Worked in tenancy progression and moved into a lettings negotiator role
- Experience negotiating with tenants and managing tenancy changes
- A customer-focused approach combined with strong administrative ability
- A calm and professional manner when handling sensitive conversations
Section 13 & End of Tenancy Negotiator. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a well-established property business in the heart of Marylebone, where you will thrive in a supportive and professional environment. Our company values employee growth and offers comprehensive training to enhance your negotiation skills while fostering a culture of collaboration and respect. With a focus on maintaining positive tenant relationships and a commitment to compliance, this role provides a unique opportunity to make a meaningful impact in the lettings sector.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Section 13 & End of Tenancy Negotiator. Job in London LilyLifestyle Jobs
✨Tip Number 1
Get to know the company inside out! Research their values, recent news, and their approach to property management. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your negotiation skills! Role-play with a friend or family member to get comfortable discussing rent increases and handling objections. The more confident you are, the better you'll perform in those tricky conversations.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about landing the role. Don’t miss out on this opportunity!
We think you need these skills to ace Section 13 & End of Tenancy Negotiator. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in residential lettings and negotiation. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant skills and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Section 13 & End of Tenancy Negotiator role. Be sure to mention your experience with tenancy progression and your approach to handling sensitive conversations.
Showcase Your Communication Skills:Since this role involves a lot of tenant interaction, we recommend demonstrating your strong communication skills in your application. Use clear and professional language, and maybe even share an example of a successful negotiation you’ve handled in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Legislation
Familiarise yourself with Section 13 notices and current tenancy legislation. This knowledge will not only boost your confidence but also show the interviewer that you’re serious about the role and understand the legal framework you'll be working within.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations you've successfully handled, especially in tenancy or lettings contexts. Be ready to discuss how you managed tenant objections and reached mutually agreeable outcomes, as this is a key part of the job.
✨Demonstrate Customer Focus
Think about how you can convey your customer-focused approach during the interview. Share stories where you built positive relationships with tenants or resolved conflicts, highlighting your ability to balance tenant needs with landlord expectations.
✨Be Organised and Detail-Oriented
Since the role involves managing a high volume of cases, be prepared to discuss your organisational skills. Bring up any systems or methods you use to keep track of communications and records, as this will reassure the interviewer of your capability to handle the workload.
