At a Glance
- Tasks: Support customers with orders and ensure exceptional service throughout the process.
- Company: Reputable construction business in Scunthorpe with exciting growth plans.
- Benefits: Salary up to £32,000, quarterly bonuses, hybrid working, and free parking.
- Other info: Full training provided with great progression opportunities and a supportive team culture.
- Why this job: Join a growing team and make a real impact on customer satisfaction.
- Qualifications: Experience in customer service and excellent communication skills required.
The predicted salary is between 30000 - 32000 £ per year.
Michael Page have partnered with a reputable construction business in Scunthorpe. The organisation is looking for a Customer Service Representative to join the department on a permanent basis to start as soon as possible. If you are experienced within a customer service based role and looking for a new challenge with a growing business that has exciting plans for the year, we would love to hear from you!
As a Customer Service Representative, you will be supporting customers with their orders, handling the initial enquiry right through to aftercare, ensuring an exceptional service and a smooth ordering process. You will be providing quotations, taking orders from customers, and processing them onto the system, alongside working with external parties and couriers to ensure the order goes out quickly and efficiently. The role will involve assisting with a variety of queries over the telephone and email, having consultative conversations, and identifying further sales opportunities for the business while promoting products and services best suited for the customer.
Profile:
- Previous sales administration/order processing and customer service experience
- Excellent communication skills and a confident communicator over the telephone
- A keen eye for detail and good organisation skills
- Passionate about delivering the best level of customer care
- An excellent team player
Job Offer:
- Salary of up to £32,000 dependent on experience
- Quarterly bonuses
- Reputable construction business in Scunthorpe
- Full training provided
- Excellent progression and development
- Exciting time to join the business
- Growing organisation
- Exceptional reputation for client care
- Good benefits package
- No shift patterns or weekends
- Good accessible location
- Free parking
- Hybrid working
- Excellent team and culture
- Immediate interview
Customer Service Specialist. Job in Scunthorpe LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a reputable construction business in Scunthorpe as a Customer Service Specialist, where you will be part of a growing organisation known for its exceptional client care. Enjoy a supportive work culture with full training provided, excellent progression opportunities, and a good benefits package, all while working in a convenient location with free parking and hybrid working options. This is an exciting time to contribute to a team that values your skills and offers a rewarding career path.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Specialist. Job in Scunthorpe LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, make sure you can confidently discuss your previous experiences and how they relate to providing exceptional service.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at this exciting time for the business.
We think you need these skills to ace Customer Service Specialist. Job in Scunthorpe LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to our team, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how you can contribute to our growing business. Keep it friendly and professional – we love a good story!
Show Off Your Communication Skills:Since this role involves lots of chatting with customers, make sure your written application reflects your excellent communication skills. Clear, concise, and engaging language will help us see you as a great fit for the team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application lands right in our hands. Plus, it shows us you’re keen on joining our fantastic team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company
Before your interview, take some time to research the construction business you're applying to. Understand their values, recent projects, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your previous roles where you excelled in customer service. Think about times when you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to provide exceptional service, which is crucial for the Customer Service Specialist position.
✨Practice Your Communication
Since excellent communication skills are key for this role, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with a friend or family member, focusing on how you convey information over the phone and in writing, as you'll be handling queries via both channels.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to and grow with the company.
