At a Glance
- Tasks: Coordinate care services and support staff in a vibrant Extra Care Scheme.
- Company: Join a compassionate team dedicated to enhancing residents' lives.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on teamwork and community.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care settings and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Duties and Responsibilities
- Reports to the Branch Registered Manager.
- Ensuring all staff working in the Extra Care Scheme know their roles and attendance requirements.
- To ensure that the company priority of a re-abling, outcome-focused ethos is always communicated.
- Ensure all support plans and risk assessments are person centred and reviewed regularly.
- Ensure all supervisions and spot checks are completed and up to date.
- Ensure rotas are covered, and cover shifts if there is no other alternative.
- Participate in the On Call of the service, including holding a work phone.
- To provide hands-on care and support as and when required.
- Liaising with the Housing Providers manager on site to ensure a coordinated approach is working for the customer.
- Communicating effectively internally and externally in writing.
- To ensure that all necessary computerised and manual records are up to date and compliant.
- Implementation of complaints procedure.
- Ongoing liaison with all clients, customers/relatives, social workers and any other external agencies.
- Providing a range of operational, managerial and administrative support for the development and ongoing existence of the Residents Committee at the scheme.
- Preparation of regular company reports as needed.
- Ensure training needs of all staff working in the scheme are communicated to the training team effectively.
- Ensuring to maintain the training Matrix, both E-learning and face to face.
- Ensuring all staff who are outstanding training or due to expire is communicated to the training team and put onto the training diary.
- To undertake regular risk assessments, staff spot checks, and reviews with customers.
- To attend relevant training as and when required.
- Ensuring information is up to date, maintaining Health and Safety records and provide practical and emotional support to all staff and customers when required.
- Ensure all folders maintained in the office are up to date and compliant, e.g. the complaint folder, incident forms and time sheets etc.
- Manage and assist the senior support workers with medication and medication returns.
- Audits of Mar charts and Log sheets.
- Assisting employees with their Training, e.g. online courses and completion of the care certificate booklet.
- To assist the Training department in marking the Care Certificate Booklet and ensuring all pages are signed off correctly.
- To ensure all compliance spreadsheets are updated regularly and compliant, e.g. safeguarding spreadsheet, supervisions and spot checks etc.
Personal Attributes
- Reliable and hard working.
- Flexible and good time management.
- Ability to show warmth and compassion.
- Ability to build and maintain rapport.
- Ability to cope well under pressure.
- Ability to cope with change in a fast-paced environment.
Qualifications
- Knowledge of service provision in the care profession.
- Effective in all forms of communication.
- Experience of working with a customer focused business.
- Confident in decision making.
- To have or be working towards a diploma level in Health and Social Care or equivalent.
- Experience of working in a care or residential setting with suitable length of experience and qualification.
- Completed the Care Certificate.
Key Competencies
- To be able to plan, allocate and evaluate the workload of all staff.
- To understand and implement legislation and regulations relevant to care and support staff and user groups.
- To be able to maintain and communicate administrative systems.
- To be able to select and effectively supervise all care staff working in sheltered accommodation.
- To be able to arrange the implementation of induction and other relevant training programs, and to identify and communicate ongoing training needs.
- To be able to establish and maintain effective positive working relationships.
- To be able to maintain good assessment and review procedures within a re-abling framework which become the foundation for appropriate care and support plans for all customers living in the Extra Care Scheme.
- To be able to ensure that appropriate kinds of re-abling interventions take place to meet the customer’s needs and requirements.
- To liaise with other agencies involved with the Extra Care Scheme and with the residents to ensure the provision of integrated services.
- To have a good working knowledge of Health and Safety and confident in its communication.
Scheme Coordinator - Gidea Park. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work environment in Gidea Park, London. Our commitment to employee growth is evident through ongoing training opportunities and a focus on person-centred care, ensuring that our staff feel valued and empowered to make a difference in the lives of our residents. With a strong emphasis on teamwork and effective communication, we foster a culture where every team member can thrive and contribute to our mission of providing high-quality care.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Scheme Coordinator - Gidea Park. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those who work at LilyLifestyle. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on the latest trends in care provision and be ready to discuss how you can contribute to a re-abling, outcome-focused ethos.
✨Tip Number 3
Show off your soft skills! During interviews, highlight your ability to build rapport and manage stress. These qualities are key in a fast-paced environment like the Extra Care Scheme.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team at LilyLifestyle.
We think you need these skills to ace Scheme Coordinator - Gidea Park. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Scheme Coordinator. We want to see how you can bring our re-abling, outcome-focused ethos to life!
Showcase Your Communication Skills:Since effective communication is key in this role, use your written application to demonstrate your ability to convey information clearly and concisely. We love seeing candidates who can communicate well both internally and externally.
Highlight Relevant Experience:Don’t forget to mention any previous experience in care or residential settings. We’re looking for someone who understands the ins and outs of service provision, so make sure to showcase your background in this area.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Scheme Coordinator. Familiarise yourself with the key duties mentioned in the job description, such as managing staff, ensuring compliance, and maintaining effective communication. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your People Skills
As a Scheme Coordinator, you'll need to build rapport with both staff and clients. Prepare examples from your past experiences where you've successfully communicated or resolved conflicts. Highlight your ability to show warmth and compassion, as these traits are essential in a care environment.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle specific situations, like managing staff rotas or dealing with complaints. Think of scenarios from your previous roles where you demonstrated problem-solving skills and decision-making abilities. Practising these responses can give you an edge during the interview.
✨Demonstrate Your Commitment to Training
Training and development are crucial in this role. Be prepared to discuss how you've supported staff training in the past or how you plan to communicate training needs effectively. Showing that you value ongoing professional development will resonate well with the interviewers.