At a Glance
- Tasks: Schedule installations and maintenance, ensuring engineers meet service level agreements.
- Company: Join a dynamic team at LilyLifestyle in Mid Kent.
- Benefits: Hybrid work model, competitive salary, and opportunities for growth.
- Other info: Exciting role with immediate consideration for the right candidate.
- Why this job: Be the backbone of our engineering team and make a real difference.
- Qualifications: Customer service experience and knowledge of UK geography required.
The predicted salary is between 25000 - 27000 £ per year.
Location: Mid Kent (Hybrid 2 days office 3 days home)
Salary: £25,000 - £27,000
A great opportunity has arisen for an experienced scheduler to join my client based in Mid Kent. The role is to ensure all installations, maintenance, and fault calls are prioritised and booked to enable engineers to fulfil the service level agreements.
Duties include:
- To log all new reactive call outs within 4 hours of receiving and schedule within specified SLA.
- Schedule all installation works raised by the Sales Support team and liaise with customers on required dates.
- Provide the engineering team with all relevant information to complete their jobs.
- Using SAP to plan and prioritise the engineers' workload on a daily basis for installation, reactive, and maintenance work.
- Assisting engineers with any issues at site, contacting customers to ensure they can gain access and complete necessary works.
- Take customer phone calls into the Service Delivery team and assist customers as necessary.
- Liaise with new and existing customers to plan and inform them of any works being undertaken, advising of any changes to arranged dates where necessary.
- Regular review of in-house reports to ensure all processes are completed.
The right candidate will have/be:
- Previous experience in a customer service role essential.
- Good knowledge of UK geography essential.
- Experience of scheduling a team of field engineers essential.
If you feel you meet the above criteria, please apply for immediate consideration!
Scheduler. Job in Paddock Wood LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic team in Paddock Wood where your scheduling expertise will be valued and rewarded. With a hybrid work model, you can enjoy the flexibility of working from home while being part of a supportive work culture that prioritises employee growth and development. Our commitment to excellence ensures that you will have the opportunity to make a meaningful impact in a role that is crucial to our service delivery.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Scheduler. Job in Paddock Wood LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain why you're the perfect fit for the Scheduler role. Highlight your experience in customer service and scheduling field engineers.
✨Tip Number 3
Stay organised! Keep track of all your applications and follow up with companies after interviews. A simple thank-you email can go a long way in showing your enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for you. Plus, it’s a great way to show you’re serious about landing that Scheduler position.
We think you need these skills to ace Scheduler. Job in Paddock Wood LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in scheduling and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Scheduler role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Show Off Your Knowledge:Since good knowledge of UK geography is essential, consider mentioning any relevant experience or skills that demonstrate your understanding. We appreciate candidates who can hit the ground running!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Scheduling Stuff
Make sure you brush up on your scheduling skills and understand the tools like SAP that are mentioned in the job description. Be ready to discuss how you've used similar systems in the past to manage workloads and prioritise tasks effectively.
✨Show Off Your Customer Service Skills
Since customer service experience is essential, think of specific examples where you've gone above and beyond for a customer. Prepare to share stories that highlight your communication skills and ability to handle tricky situations with ease.
✨Familiarise Yourself with UK Geography
Having a good knowledge of UK geography is crucial for this role. Brush up on key locations and routes that might be relevant to the job. You could even mention any specific areas you’re familiar with during the interview to show you’re prepared.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the company culture, team dynamics, or how success is measured in the scheduler role. This shows you're genuinely interested and helps you assess if it's the right fit for you.
