At a Glance
- Tasks: Lead a team to ensure stores are ready for customers every day.
- Company: Join a leading Yorkshire food retailer with a strong community focus.
- Benefits: Competitive salary, generous bonuses, and a 10% discount for you and friends.
- Other info: Family-friendly policies and opportunities for personal development.
- Why this job: Make a real impact by delivering exceptional customer service every night.
- Qualifications: Experience managing teams in fast-paced environments and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
From a Bradford market stall to the UK’s fourth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We are recruiting for a high performing Night Manager to help our business to continue to grow and succeed. Our colleagues work hard through the night to make sure our stores are ready for the thousands of customers who will walk through the doors the very next day.
Responsibilities:
- Lead and empower colleagues to always put the customer first and deliver outstanding customer service.
- Listen and respond to customer feedback and react accordingly.
- Ensure market‑leading availability across the store.
- Work with other Managers to lead a supportive and performance‑driven department.
- Efficiently manage all people routines, taking accountability for scheduling, absence, performance and talent conversations.
- Deliver training to ensure team have the capability and confidence to deliver their role.
- Enable colleagues to work with confidence across various departments.
- Identify and develop talent within the department.
- Build effective relationships with other operating departments.
- Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets.
- Take a leadership role within the store.
- Ensure resources are planned thoroughly.
Benefits:
- Competitive salary.
- Excellent training, support and continued development.
- Generous bonus.
- Attractive pension scheme and private healthcare.
- 10% discount card for you and a 15% discount for friends or family.
- Family‑friendly policies including 26 weeks maternity and adoption leave, neonatal and fertility leave.
About You:
Whether you have experience in retail, hospitality, service industry or travel & tourism, if you have a passion for delivering exceptional customer service we want to hear from you.
What do we need from you?
- Experience managing a team in a fast‑paced environment.
- Excellent communication skills to share knowledge, experience and best practices.
- Ability to build and maintain relationships with key stakeholders across all areas while remaining flexible.
- Adaptability to change and capability to challenge effectively.
- Active listening and effective response to customers and colleagues.
We are an equal opportunities employer and welcome applications from all sections of the community.
Night Operations Manager. Job in Scarborough LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a leading Yorkshire food retailer, we pride ourselves on our commitment to employee development and a supportive work culture. Our Night Operations Manager role in Scarborough offers competitive salaries, generous bonuses, and extensive training opportunities, all within a dynamic environment where your leadership can truly make a difference. Join us to be part of a team that values exceptional customer service and fosters growth for every colleague.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Operations Manager. Job in Scarborough LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to night operations. Think about how you’d lead a team during busy hours or handle customer feedback. Confidence is key!
✨Tip Number 3
Show your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for customers in past roles. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Night Operations Manager. Job in Scarborough LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Night Manager role. Highlight your leadership experience and any customer service achievements to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background in retail or hospitality makes you the perfect candidate for our team.
Showcase Your Team Management Skills:We want to see how you’ve led teams in fast-paced environments before. Share specific examples of how you’ve empowered colleagues and improved performance to give us a clear picture of your capabilities.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Night Manager position. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, mission, and the specifics of their operations, especially in food and grocery. This will help you align your answers with what they stand for and show that you're genuinely interested.
✨Showcase Your Leadership Skills
As a Night Operations Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Highlight your ability to empower colleagues and deliver outstanding customer service.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle specific situations, like managing staff schedules or responding to customer feedback. Think of scenarios relevant to the role and prepare structured responses using the STAR method (Situation, Task, Action, Result) to demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
