Sales Data & Customer Support Specialist

Sales Data & Customer Support Specialist

Full-Time 25750 - 26500 £ / year (est.) No working from home possible
United Cerebral Palsy of Georgia

At a Glance

  • Tasks: Process orders, manage customer queries, and support the team with data and admin tasks.
  • Company: Join a fast-paced commercial team in a growing company.
  • Benefits: Competitive salary, 24 days holiday, casual dress, and career development opportunities.
  • Other info: Enjoy a casual work environment with free onsite parking.
  • Why this job: Make a real impact while working with data and supporting customers.
  • Qualifications: Attention to detail, strong organisational skills, and experience with Microsoft Office.

The predicted salary is between 25750 - 26500 £ per year.

Salary: 25,750 - 26,500 per annum. Full time. Location: Cheltenham.

Looking for a role where your organisation skills, attention to detail, and customer focus can make a real impact? We are recruiting for a Sales Data Administrator to join a growing and fast paced commercial team. This is a fantastic opportunity for someone who enjoys working with data, supporting customers, and keeping operations running efficiently behind the scenes.

What you'll be doing:

  • Processing retailer orders accurately within Sage X3
  • Managing shared inboxes and responding to customer queries
  • Coordinating shipments and ensuring timely dispatch
  • Providing tracking updates and delivery information to customers
  • Delivering excellent customer service via phone, email, and portals
  • Reviewing reseller website content for accuracy and compliance
  • Producing reports on stock levels and operational trends
  • Supporting the wider team with general administration duties

What we're looking for:

  • Previous administration or data entry experience preferred
  • Excellent attention to detail and organisational skills
  • Strong Microsoft Office skills, particularly Excel
  • Experience using ERP systems such as Sage X3 would be advantageous
  • Strong communication skills with a professional approach
  • Able to work independently and as part of a team
  • Commercial or sales support experience would be beneficial

What you'll get in return:

  • Salary: 25,750 - 26,500 per annum
  • 24 days holiday plus Bank Holidays
  • Company Christmas shutdown
  • Casual dress environment
  • Company pension
  • Free onsite parking
  • Career development opportunities

Sales Data & Customer Support Specialist employer: United Cerebral Palsy of Georgia

Join our dynamic team in Cheltenham as a Sales Data & Customer Support Specialist, where your organisational skills and attention to detail will be valued in a fast-paced environment. We offer a supportive work culture with opportunities for career development, a casual dress code, and generous holiday allowances, ensuring you can thrive both personally and professionally while making a meaningful impact on our operations.

United Cerebral Palsy of Georgia

Contact Details:

United Cerebral Palsy of Georgia Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sales Data & Customer Support Specialist

Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and role. Understand their values and how your skills align with what they need. This will help you stand out and show that you're genuinely interested in being part of their team.

Tip Number 3

Practice your communication skills! Whether it's over the phone or in person, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to build your confidence.

Tip Number 4

Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it shows you're proactive and really want to be part of the team.

We think you need these skills to ace Sales Data & Customer Support Specialist

Organisation Skills
Attention to Detail
Customer Focus
Data Entry Experience
Microsoft Office Skills
Excel
ERP Systems

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your organisation skills and attention to detail. We want to see how your previous experience aligns with the Sales Data Administrator role, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for data and customer support. Let us know why you’re excited about joining our team and how you can contribute to keeping operations running smoothly.

Show Off Your Tech Skills:Since we value strong Microsoft Office skills, especially in Excel, make sure to mention any relevant software experience. If you've worked with ERP systems like Sage X3, give us the details – we love to see that!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at United Cerebral Palsy of Georgia

Know Your Data

Familiarise yourself with data management concepts and tools, especially Sage X3 if you can. Brush up on your Excel skills too, as you'll likely be asked about your experience with spreadsheets and data analysis.

Customer Service Mindset

Prepare to discuss how you've handled customer queries in the past. Think of specific examples where you provided excellent service or resolved issues effectively. This role is all about supporting customers, so show them you’re passionate about it!

Attention to Detail is Key

Since this position requires a keen eye for detail, be ready to demonstrate your organisational skills. You might be asked to review a sample task or identify errors in data, so practice spotting mistakes in documents beforehand.

Team Player with Independence

While you’ll need to work well in a team, they also want someone who can take initiative. Prepare examples of when you’ve successfully worked independently and contributed to team goals. Balance is crucial!