At a Glance
- Tasks: Support business growth by generating new commercial opportunities and providing excellent customer service.
- Company: A growing, family-run cleaning business with over 14 years of experience.
- Benefits: Competitive salary, commission structure, private healthcare, and training opportunities.
- Other info: Flexible working hours available, perfect for students or parents.
- Why this job: Join a dynamic team and play a key role in exciting company growth.
- Qualifications: Strong organisational skills and a proactive attitude; sales support experience is a plus.
The predicted salary is between 26000 - 35000 £ per year.
About the Company
My client is a growing, family‑run cleaning business with over 14 years of experience across residential, commercial, office, and industrial sectors. Having already exceeded their annual target by April, they are entering an exciting phase of growth. Recently, they have transitioned from a home office into commercial premises, launched a new SEO‑optimised website, and continue to expand their market presence. Alongside their commercial success, they proudly support multiple charitable initiatives. With ambitious plans to scale further, this role will play a key part in supporting continued business growth, with a particular focus on securing and supporting commercial cleaning contracts.
The Role
We are looking for a proactive and highly self‑motivated Sales & Customer Service Executive to support the day‑to‑day running of the business, help generate new commercial opportunities, and enable the owners to focus on client acquisition and revenue growth. This is a varied, office‑based role combining customer service, administration, and business development, with a strong emphasis on commercial contract support and lead generation.
Key Responsibilities
- Track sales activity and maintain accurate CRM/data records
- Maintain and track tender opportunities, particularly during key periods
- Monitor contract timelines and proactively identify renewal opportunities
- Schedule client meetings ahead of contract end dates to support retention
- Organise and manage diaries for the business owners, enabling them to attend meetings and win new business
- Provide excellent customer service and act as the first point of contact for enquiries
- Learn and confidently promote company products and services (full training provided, including COSHH/chemical training)
- Support and contribute to social media activity and online presence
- Assist with general office administration, including basic accounts support
- Focus on supporting and generating commercial cleaning contract opportunities rather than domestic services
Key Requirements
- Strong organisational skills with the ability to manage multiple priorities independently
- Highly self‑motivated with a proactive, 'can‑do' attitude
- Good knowledge of the local area
- Willingness to learn about specialist products, including chemical‑based solutions
- Strong communication and customer service skills
- Comfortable working in an office‑based environment
Desirable
- Previous experience in sales support or business development coordination
- Accounts or bookkeeping knowledge
- Experience managing or contributing to business social media
Working Hours
Working days: Monday, Tuesday, and Thursday. Working hours can be either 8:00am - 4:00pm, or 9:00am - 5:00pm. If you're a parent and require working within school hours, my client is happy to be flexible for the right person.
Salary & Benefits
- Pro-rata salary equivalent to 26,000 - 35,000 per annum (depending on experience)
- Commission structure: 10 per meeting booked
- 2% commission upon successful client sign‑up
- Company pension scheme
- Private healthcare provided, including cover for pre‑existing conditions
- Opportunity to join a growing and ambitious business at an exciting stage
- Training and development, including COSHH certification
- A supportive, hands‑on working environment
- The chance to play a key role in the company's continued growth and commercial expansion
Sales & Operations Coordinator (Part-Time). Job in Rochester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic, family-run cleaning business in Rochester that values its employees and fosters a supportive work culture. With flexible working hours, competitive salary, and opportunities for professional growth, you will play a vital role in driving the company's expansion while enjoying benefits like private healthcare and a pension scheme. Be part of a team that not only excels in commercial success but also actively supports charitable initiatives.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Operations Coordinator (Part-Time). Job in Rochester LilyLifestyle Jobs
✨Tip Number 1
Get to know the company inside out! Research their values, recent achievements, and future plans. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to the cleaning industry. Building relationships can give you insider info and potentially a foot in the door.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Sales & Customer Service Executive. Highlight your organisational skills and proactive attitude to stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining a growing business that values its team.
We think you need these skills to ace Sales & Operations Coordinator (Part-Time). Job in Rochester LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales & Operations Coordinator role. Highlight any relevant customer service or sales experience, and don’t forget to mention your organisational skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how you can contribute to the growth of the business. Be genuine and let your personality come through.
Show Off Your Proactivity:In your application, give examples of how you've taken initiative in previous roles. This is key for us, as we’re looking for someone who can support our team and help drive new opportunities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our growing team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Inside Out
Before your interview, take some time to research the cleaning business thoroughly. Understand their services, recent achievements, and charitable initiatives. This will not only show your genuine interest but also help you tailor your answers to align with their values and goals.
✨Showcase Your Organisational Skills
Since the role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple priorities. Be ready to discuss how you track sales activities or maintain records, as this will demonstrate your capability to handle the responsibilities of the position.
✨Demonstrate a Proactive Attitude
The company is looking for someone self-motivated and proactive. During the interview, share instances where you've taken the initiative in previous roles, whether it was generating leads or improving processes. This will highlight your 'can-do' attitude and fit for the team.
✨Prepare Questions About Growth Opportunities
Since the company is in an exciting phase of growth, come prepared with questions about their future plans and how you can contribute. This shows that you're not just interested in the job, but also in being part of their journey and supporting their expansion efforts.
