At a Glance
- Tasks: Manage customer accounts and ensure timely payments while building strong client relationships.
- Company: Established company in Ripon with a focus on growth and teamwork.
- Benefits: Competitive salary, excellent benefits, and a supportive work environment.
- Other info: Flexible work approach with opportunities for career advancement.
- Why this job: Join a dynamic team and play a key role in financial success.
- Qualifications: 3+ years in credit control, strong Excel skills, and great communication.
The predicted salary is between 27000 - 30000 £ per year.
Our client is a well-established company based in Ripon, due to continued growth and expansion they are now looking to recruit an office-based Credit Controller based at their offices in Ripon. As Credit Controller you will play an important role within the credit control department in meeting cash flow requirements with a strong emphasis on building and maintaining client relationships ensuring service standards are of the highest level.
Duties and Responsibilities
- Opening new accounts and responsible for the day‑to‑day management of your customer base.
- Establish and maintain internal and external customer relationships at all levels in a calm and professional manner.
- Ensure as necessary all calls, letters, statements and follow up actions are carried out in order to bring the matter to the customer’s attention to obtain payment of due/overdue debts.
- Ensure the timely and pro‑active co‑ordination of payments in relation to cash collection and aged debt reduction.
- Resolving queries both internally and externally around outstanding invoices.
- Agree, negotiate, and enforce re‑payment plans.
- Liaise directly with the Credit Control Manager to escalate issues with payment for 3rd party collection agencies.
- Maintain customer records notifying the relevant department of changes required and logging and dealing with queries.
- Managing credit limits in‑line with relevant authorisations and escalate where required to the Credit Control Manager.
- Ensuring processes are followed as part of the collection requirements, account reconciliation and payments.
- Have a flexible approach to an ever‑changing workload with the ability to prioritise.
Skills & Qualifications
- Minimum of 3 years experience working in a credit control/cash collections role MICM preferred but not essential.
- Competent with Microsoft Office products especially Excel and experience of using finance systems.
- Have an excellent telephone manner.
Hours
Monday to Friday 8:00am 5:00pm
Credit Controller. Job in Ripon LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a well-established company in Ripon as a Credit Controller, where you will be part of a supportive and dynamic team dedicated to maintaining high service standards and fostering strong client relationships. With competitive salaries and excellent benefits, this role offers opportunities for professional growth and development in a thriving environment that values flexibility and teamwork.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller. Job in Ripon LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who know about credit control. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and skills.
✨Tip Number 3
Showcase your personality! When you’re in an interview, let your passion for credit control shine through. Employers love candidates who are not just qualified but also enthusiastic about their work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you ace the process.
We think you need these skills to ace Credit Controller. Job in Ripon LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control and cash collections, and don’t forget to mention any relevant skills like your proficiency with Excel and finance systems.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your experience in building client relationships and how you handle overdue debts effectively.
Showcase Your Communication Skills:Since this role involves a lot of communication, make sure to demonstrate your excellent telephone manner in your application. You could include examples of how you've successfully resolved queries or negotiated repayment plans in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of cash flow management and debt collection strategies. Be ready to discuss how you've successfully managed accounts in the past and any specific metrics you've improved.
✨Showcase Your Communication Skills
Since building relationships is key in this role, prepare examples that highlight your excellent telephone manner and ability to resolve queries. Think of situations where you’ve turned a difficult conversation into a positive outcome for both parties.
✨Demonstrate Flexibility
The job requires a flexible approach to an ever-changing workload. Be prepared to share instances where you've successfully prioritised tasks or adapted to sudden changes in your work environment. This will show that you're ready for the dynamic nature of the role.
✨Familiarise Yourself with Their Systems
Research the finance systems commonly used in credit control. If you know what software the company uses, mention your experience with similar tools or your willingness to learn quickly. This shows initiative and readiness to hit the ground running.
