At a Glance
- Tasks: Manage customer accounts and ensure timely payments while building strong client relationships.
- Company: Established company in Ripon with a focus on growth and teamwork.
- Benefits: Competitive salary, excellent benefits, and a supportive work environment.
- Other info: Flexible work environment with opportunities for career advancement.
- Why this job: Join a dynamic team and make a real impact on cash flow management.
- Qualifications: 3+ years in credit control, strong Excel skills, and great communication.
The predicted salary is between 27000 - 30000 £ per year.
Our client is a well-established company based in Ripon, due to continued growth and expansion they are now looking to recruit an office-based Credit Controller based at their offices in Ripon. As Credit Controller you will play an important role within the credit control department in meeting cash flow requirements with a strong emphasis on building and maintaining client relationships ensuring service standards are of the highest level.
Duties and Responsibilities:
- Opening new accounts and responsible for the day‑to‑day management of your customer base.
- Establish and maintain internal and external customer relationships at all levels in a calm and professional manner.
- Ensure as necessary all calls, letters, statements and follow up actions are carried out in order to bring the matter to the customer’s attention to obtain payment of due/overdue debts.
- Ensure the timely and pro‑active co‑ordination of payments in relation to cash collection and aged debt reduction.
- Resolving queries both internally and externally around outstanding invoices.
- Agree, negotiate, and enforce re‑payment plans.
- Liaise directly with the Credit Control Manager to escalate issues with payment for 3rd party collection agencies.
- Maintain customer records notifying the relevant department of changes required and logging and dealing with queries.
- Managing credit limits in‑line with relevant authorisations and escalate where required to the Credit Control Manager.
- Ensuring processes are followed as part of the collection requirements, account reconciliation and payments.
- Have a flexible approach to an ever‑changing workload with the ability to prioritise.
Skills & Qualifications:
- Minimum of 3 years experience working in a credit control/cash collections role MICM preferred but not essential.
- Competent with Microsoft Office products especially Excel and experience of using finance systems.
- Have an excellent telephone manner.
Hours: Monday to Friday 8:00am - 5:00pm
Credit Control Officer. Job in Ripon LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a well-established company in Ripon as a Credit Control Officer, where you will be part of a supportive and dynamic team dedicated to maintaining high service standards and fostering strong client relationships. With competitive salaries and excellent benefits, this role offers opportunities for professional growth and development in a thriving environment that values flexibility and teamwork.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Officer. Job in Ripon LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who might know about credit control roles. A friendly chat can sometimes lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle specific scenarios, like managing overdue debts or negotiating payment plans. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills! If you’ve got experience with Excel and finance systems, be ready to discuss how you’ve used them in past roles. We love seeing candidates who can demonstrate their expertise in real-world situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who are eager to join our team.
We think you need these skills to ace Credit Control Officer. Job in Ripon LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Control Officer role. Highlight your experience in credit control and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've built client relationships and managed cash flow in previous positions.
Show Off Your Skills:Don’t forget to mention your proficiency with Microsoft Office, especially Excel, and any finance systems you've used. We love candidates who can demonstrate their technical skills alongside their credit control experience!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Numbers
As a Credit Control Officer, you'll be dealing with financial data daily. Brush up on your knowledge of cash flow management and debt collection strategies. Be ready to discuss how you've successfully managed accounts in the past and any specific metrics you've improved.
✨Showcase Your Communication Skills
This role requires excellent communication, both written and verbal. Prepare examples of how you've built and maintained client relationships. Think about times when you resolved disputes or negotiated payment plans, and be ready to share those stories.
✨Familiarise Yourself with Their Systems
Since the job mentions using finance systems and Excel, make sure you're comfortable discussing your experience with these tools. If you know what systems they use, even better! Highlight your proficiency and any relevant projects where you used these skills effectively.
✨Demonstrate Flexibility and Prioritisation
The job description emphasises a flexible approach to workload. Prepare to discuss how you've managed competing priorities in previous roles. Share specific examples of how you adapted to changing situations while still meeting deadlines and maintaining service standards.
