At a Glance
- Tasks: Manage returns and logistics processes while liaising with teams and customers.
- Company: Join a dynamic team at LilyLifestyle in Chertsey.
- Benefits: Enjoy generous holidays, discounts, and a supportive work environment.
- Other info: Great opportunities for career growth and teamwork in a vibrant setting.
- Why this job: Be part of a crucial role that enhances customer satisfaction and operational efficiency.
- Qualifications: Strong communication skills and a proactive, organised approach.
The predicted salary is between 30000 - 40000 £ per year.
Position: Reverse Flow Logistics Administrator
Location: Chertsey
Salary: On Application
Duration: Ongoing
Hours: Monday-Friday, 9am-5:30pm
Overview: As a Reverse Flow Logistics Administrator, you will be responsible for executing reverse logistics return processing and supporting administrative tasks across UK and Ireland operations. This role involves liaising with both internal teams and external customers to ensure returns are processed in line with company policy, from initial collection through to warehouse acceptance or rejection. You will also work closely with the Finance team to support credit and debit processes related to returns.
Responsibilities:
- Raise technical return collections for retail customers via internal systems
- Ensure all returns are processed in line with company return policies and guidelines
- Coordinate and liaise with logistics service providers (LSPs) and retailers to organise collections
- Monitor returns through to completion, including warehouse acceptance or rejection
- Resolve discrepancies between warehouse, logistics providers and customers
- Manage customer accounts to ensure accurate processing of credits and debits
- Work closely with the Finance team to resolve return-related queries
- Investigate and resolve proof of delivery (POD) queries for rejected stock
- Raise commercial returns for failed deliveries and logistics errors
- Support return lead time management and process improvements
- Build and maintain strong relationships with key internal and external stakeholders
Key Competencies:
- Strong communication skills for both internal teams and external customer interaction
- Highly organized with excellent attention to detail
- Customer service focused with the ability to manage queries effectively
- A proactive and motivated approach to work
- Team player with strong collaboration skills
- Good cultural awareness when working across different regions
- Ability to manage multiple tasks and prioritise workload under pressure
Benefits:
- Generous holiday entitlement, plus additional birthday leave and bank holidays
- Staff sales discount, Reward Plus shopping discount, and volunteering days
- Government pension auto‑enrolment and pension contribution from 12 weeks
- Subsidized staff restaurant, onsite parking and free shuttle bus service (from Weybridge & Woking Station)
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation.
Reverse Flow Logistics Coordinator. Job in Chertsey LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a Reverse Flow Logistics Coordinator at our Chertsey location, you will join a dynamic team that values collaboration and innovation. We offer a supportive work culture with generous holiday entitlements, staff discounts, and opportunities for professional growth, ensuring that every employee feels valued and empowered to succeed. With convenient onsite amenities and a commitment to employee well-being, we strive to create a rewarding environment where you can thrive both personally and professionally.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reverse Flow Logistics Coordinator. Job in Chertsey LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the logistics field, especially those who work in reverse flow. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of reverse logistics processes. Be ready to discuss how you’d handle specific scenarios, like managing discrepancies or liaising with logistics providers.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks under pressure. This will highlight your ability to thrive in a busy environment like logistics.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Reverse Flow Logistics Coordinator. Job in Chertsey LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Reverse Flow Logistics Coordinator role. Highlight relevant experience and skills that match the job description, like your communication skills and attention to detail. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've handled logistics or customer service challenges in the past. We love seeing your personality come through!
Showcase Your Organisational Skills:Since this role requires excellent organisation, make sure to highlight any experiences where you've successfully managed multiple tasks or projects. We want to know how you keep everything running smoothly, especially under pressure!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Logistics Inside Out
Make sure you brush up on reverse logistics processes and the specific return policies of the company. Understanding how returns are managed from collection to warehouse acceptance will show that you're serious about the role.
✨Show Off Your Communication Skills
Since this role involves liaising with various teams and customers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially when resolving discrepancies or managing queries.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and prioritise your workload. Use specific examples from your previous experience to illustrate your ability to stay organised under pressure, which is crucial for this position.
✨Build Relationships, Even in the Interview
Think about how you can connect with the interviewers. Show that you value collaboration by asking insightful questions about their team dynamics and how they work with external stakeholders. This will highlight your team player mentality.
