At a Glance
- Tasks: Deliver fantastic customer service and support retail operations at Carsington Water.
- Company: Join the RSPB team at a beautiful location, promoting nature and wildlife.
- Benefits: Enjoy competitive pay, pension scheme, life assurance, and 26 days’ annual leave.
- Other info: Flexible part-time hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a friendly team and make a difference in visitor experiences.
- Qualifications: Basic IT skills, strong communication, and a positive attitude towards customer service.
The predicted salary is between 13 - 14 £ per hour.
Location: Carsington Water, DE6
Contract: Permanent
Hours: Part‑Time, 8 hours per week
Salary: £13.45 - £14.36 per hour
Benefits: Pension Scheme, Life Assurance Scheme, 26 days’ Annual Leave (prorated)
We are looking for enthusiastic team players to join us as Retail Assistants at Carsington Water and help us deliver fantastic customer service. Carsington Water is owned and managed by Severn Trent Water, and the RSPB retail outlet perfectly complements visitors to the site. With a wide range of optics for birdwatchers or a large gift range for local visiting school groups, the shop stocks a range with something for everyone.
Key Responsibilities:- Ensuring the retail store delivers the highest standard of customer care.
- Working with the retail management team to achieve financial targets and key performance indicators to support store goals.
- Ensuring the store is commercially merchandised and stock levels are appropriate.
- Maintaining all retail admin, operating processes, security, including cash handling and health and safety, in line with RSPB procedures.
- Ability to use basic IT systems, including tills and stock systems.
- Positive and proactive approach to supporting visitors and colleagues.
- Friendly and confident communication skills when dealing with visitors and colleagues.
- Good organisational skills, able to manage competing tasks during busy periods.
- Able to use initiative and deal with day‑to‑day issues confidently.
- Experience delivering good customer service and responding positively to customer needs.
- Ability to work collaboratively with colleagues, volunteers and visitors.
- Strong team‑working skills and willingness to support colleagues.
- Experience working in a retail or visitor‑facing environment.
- GCSE Maths and English or equivalent.
- Experience working towards sales or customer service targets.
- Relevant retail qualification or training.
- Awareness of health and safety in a customer‑facing environment.
- Experience maintaining attractive retail displays and stock presentation.
This is a Permanent Part‑Time role for 8 hours per week. Includes regular weekend working. The successful candidate will be available to work during the day (no evenings), and weekend and bank holiday working will be essential.
Closing date Monday 25th May 2026 23:59
We are committed to developing an inclusive and diverse RSPB, where everyone feels supported, valued, and able to be their full selves. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre‑existing Right to Work in the UK to be offered an employment contract.
Retail Assistant. Job in Carsington LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join the RSPB as a Retail Assistant at the stunning Carsington Water, where you will be part of a passionate team dedicated to delivering exceptional customer service in a vibrant retail environment. Enjoy a range of benefits including a pension scheme, life assurance, and generous annual leave, all while working in a supportive and inclusive culture that values your growth and contributions. This role offers a unique opportunity to engage with visitors and promote conservation efforts, making it a rewarding place to work.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant. Job in Carsington LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Carsington Water and the RSPB. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your customer service experience and how you can contribute to the team.
✨Tip Number 3
Show off your personality! Retail is all about connecting with customers, so let your friendly and confident communication skills shine during the interview. Share examples of how you've positively impacted customer experiences in the past.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for the role.
We think you need these skills to ace Retail Assistant. Job in Carsington LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to bring a positive vibe to our team at Carsington Water.
Tailor Your CV:Make sure your CV highlights relevant experience in retail or customer service. We love seeing how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your skills and experiences effectively without any fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Retail Assistant position at Carsington Water.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company
Before your interview, take some time to research Carsington Water and the RSPB. Understand their mission, values, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering fantastic customer service, prepare examples from your past experiences where you went above and beyond for a customer. Think of specific situations that highlight your friendly communication skills and ability to handle challenges.
✨Demonstrate Team Spirit
As a Retail Assistant, you'll be working closely with colleagues and volunteers. Be ready to discuss how you've successfully collaborated in a team setting before. Share stories that illustrate your willingness to support others and contribute to a positive work environment.
✨Prepare for Practical Scenarios
Expect some situational questions during the interview. They might ask how you'd handle a busy period or a difficult customer. Practice your responses to these scenarios, focusing on your organisational skills and ability to use initiative under pressure.
