At a Glance
- Tasks: Manage properties and deliver top-notch customer service in a dynamic team.
- Company: Join a growing property management business in Aberdeen.
- Benefits: Competitive salary, 32 days holiday, hybrid working, and employee perks.
- Other info: Fast-paced environment with opportunities for career growth.
- Why this job: Make a real impact while building relationships and managing diverse properties.
- Qualifications: Experience in property management or strong customer service skills required.
The predicted salary is between 31500 - 35500 £ per year.
An exciting opportunity has arisen for a Property Manager to join a well‑established and growing property management business based in Aberdeen. Reporting to the Associate Director, this role is responsible for managing a portfolio of customers while delivering a best‑in‑class service in line with the company's customer excellence charter. This position sits within a fast‑paced and dynamic team environment, offering a varied role combining customer engagement, portfolio management, and operational coordination.
While experience in factoring is advantageous, candidates with strong customer service or property backgrounds will also be considered.
Benefits- Salary: 31,500 - 35,500 (including car allowance)
- 20 days holiday + public holidays + birthday leave (total 32 days)
- Employee loan scheme
- Group life insurance
- Annual performance‑based bonus
- Additional complimentary festive leave
- Salary sacrifice pension scheme
- Enhanced parental leave
- Hybrid working available after probation
- Additional employee benefits
- Manage a portfolio of properties, delivering a high standard of customer service in line with the company's customer charter
- Build and maintain strong relationships with customers and contractors
- Create and distribute regular customer communications
- Conduct owners' meetings (both individual and group) and manage evening AGMs
- Instruct and monitor reactive and planned maintenance works
- Manage and coordinate insurance claims processes
- Carry out regular property/site visits
- Maintain accurate and up‑to‑date customer records
- Work collaboratively with internal teams to ensure smooth service delivery
- Previous experience within property management / factoring or strong customer service background
- Full, clean UK driving licence
- Strong communication and interpersonal skills
- Ability to work both independently and as part of a team
- Proficient in Microsoft Office 365
- Ability to work to targets and manage a busy workload
- Comfortable working in a fast‑paced environment
- Experience using CRM systems (desirable, not essential)
Residential Property Manager. Job in Aberdeen LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a thriving property management business in Aberdeen that prioritises employee well-being and professional growth. With a supportive work culture, competitive salary, and generous benefits including enhanced parental leave and hybrid working options, this role offers a fulfilling opportunity to make a real impact in the community while developing your career in property management.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Residential Property Manager. Job in Aberdeen LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their customer excellence charter and think about how your experience aligns with it. This will help you stand out as someone who truly gets what they're about.
✨Tip Number 3
Show off your communication skills! During interviews, be sure to highlight your ability to build relationships and manage customer expectations. Use examples from your past experiences to demonstrate how you've excelled in these areas.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're genuinely interested in joining our team at LilyLifestyle.
We think you need these skills to ace Residential Property Manager. Job in Aberdeen LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Manager role. Highlight your experience in property management or customer service, and don’t forget to mention any relevant skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific examples of how you've delivered excellent customer service or managed properties effectively.
Showcase Your Communication Skills:Since this role involves a lot of communication, make sure your application reflects your strong communication skills. Use clear and concise language, and don’t hesitate to show a bit of your personality!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Portfolio
Before the interview, take some time to research the types of properties you might be managing. Familiarise yourself with common issues in property management and think about how you would handle them. This shows that you're proactive and ready to tackle challenges head-on.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer engagement, prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you resolved conflicts or built strong relationships, as these will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to property management. Practice responding to scenarios like handling a maintenance emergency or dealing with a difficult tenant. This will help you demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, the company's approach to customer service, or how they measure success in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
