At a Glance
- Tasks: Manage repair requests, schedule operatives, and liaise with residents and subcontractors.
- Company: Join a leading Tier 1 contractor in the social housing sector.
- Benefits: Competitive salary, career progression, and a supportive work environment.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Make a difference in social housing while developing your career.
- Qualifications: Experience in repairs or maintenance administration and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client, a leading Tier 1 contractor, is seeking an experienced Repairs Administrator to join their established team based in Enfield. This is an excellent opportunity to work with a well-respected business delivering responsive repairs and maintenance services within the social housing sector.
Key Responsibilities
- Managing incoming repair requests from tenants and clients
- Scheduling and coordinating operatives diaries
- Raising and processing work orders
- Liaising with residents, subcontractors, and internal teams
- Updating systems accurately and maintaining records
- Ensuring repairs are completed within agreed SLAs and KPIs
- Handling customer queries and resolving issues professionally
Requirements
- Previous experience within repairs, maintenance, housing, or construction administration
- Strong organisational and communication skills
- Experience using scheduling systems or maintenance software
- Ability to work effectively in a fast-paced environment
- Excellent customer service skills
- Competent IT skills including Microsoft Office
What’s on Offer
- Opportunity to join a reputable Tier 1 contractor
- Supportive and professional working environment
- Career progression opportunities
- Competitive salary and benefits package
Repairs & Scheduling Administrator - Social Housing employer: United Cerebral Palsy of Georgia
Join a reputable Tier 1 contractor in Enfield, where you will thrive in a supportive and professional environment dedicated to delivering high-quality repairs and maintenance services in the social housing sector. With a focus on employee growth, you will have access to career progression opportunities and a competitive salary and benefits package, making this an excellent place for those seeking meaningful and rewarding employment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Repairs & Scheduling Administrator - Social Housing
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, attend industry events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to repairs and maintenance services, and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! As a Repairs Administrator, you'll be liaising with residents and subcontractors. Role-play common scenarios with a friend to boost your confidence and ensure you can handle customer queries like a champ.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Repairs & Scheduling Administrator - Social Housing
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in repairs and maintenance administration. We want to see how your skills match the job description, so don’t be shy about showcasing relevant roles you've had!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about social housing and how your previous experiences make you the perfect fit for our team. Keep it friendly and professional!
Show Off Your Organisational Skills:Since the role involves managing schedules and coordinating diaries, give us examples of how you’ve successfully juggled multiple tasks in the past. We love seeing those organisational skills in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs and maintenance processes. Familiarise yourself with common scheduling systems and the specific software mentioned in the job description. This will show that you're not just interested, but also prepared to hit the ground running.
✨Showcase Your Communication Skills
As a Repairs & Scheduling Administrator, you'll be liaising with various stakeholders. Practice articulating how you've effectively communicated in past roles, especially when resolving customer queries or coordinating with teams. Use examples that highlight your strong organisational skills.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to handle unexpected issues or tight deadlines. Be ready to discuss how you managed these situations, particularly in a fast-paced environment. This will illustrate your ability to maintain composure and efficiency under pressure.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s approach to social housing and their repair processes. This not only shows your genuine interest in the role but also gives you a chance to assess if the company culture aligns with your values.
