At a Glance
- Tasks: Schedule and manage repairs efficiently while ensuring excellent customer service.
- Company: Join a leading Tier 1 contractor in the social housing sector.
- Benefits: Stable hours, temp-to-perm role, and career progression opportunities.
- Other info: Fast-paced environment with a supportive team and no weekend work.
- Why this job: Make a real difference in people's lives through effective maintenance planning.
- Qualifications: Experience in scheduling or strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Repairs Planner Croydon Monday to Friday, 8:00am to 5:00pm (Office Based) Temp to Perm Social Housing Sector ASAP Start
Our client, a leading Tier 1 Contractor within the Social Housing sector, is seeking a Repairs Planner to join their busy team based in Croydon. This is a temp-to-perm opportunity offering stability, progression, and the chance to join a well-established organisation.
The Role
As a Repairs Planner, you will play a key role in ensuring maintenance and repair works are scheduled efficiently and completed within agreed SLAs. You will act as the central point of contact between tenants, operatives, and management teams.
Key Responsibilities
- Scheduling and allocating repairs and maintenance works
- Liaising with tenants, operatives, and subcontractors
- Managing diaries and ensuring efficient workforce planning
- Handling inbound and outbound calls
- Updating internal systems accurately
- Ensuring works are completed within target timescales
- Delivering excellent customer service at all times
About You
- Previous experience in a Repairs Planner / Scheduler role is desirable OR strong customer service experience (call centre, housing, retail, hospitality etc.)
- Excellent communication and organisational skills
- Able to work in a fast-paced environment
- Strong IT skills and attention to detail
- Available to start ASAP
What’s On Offer
- Temp to perm opportunity
- Office-based role with stable hours (no weekends)
- Opportunity to join a reputable Tier 1 contractor
- Supportive team environment
- Career progression within the social housing sector
If you are highly organised, customer-focused, and looking to secure a long-term opportunity within a growing organisation, we want to hear from you. Apply now for an immediate interview and start.
Repairs Planner - Social Housing Scheduler (Temp-to-Perm) employer: United Cerebral Palsy of Georgia
Join a leading Tier 1 Contractor in the Social Housing sector, where you will benefit from a supportive team environment and a stable office-based role with no weekend work. This temp-to-perm opportunity not only offers career progression but also allows you to make a meaningful impact in the community by ensuring efficient maintenance and repair services for tenants. With a focus on employee growth and development, this is an excellent place for those looking to build a rewarding career.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Planner - Social Housing Scheduler (Temp-to-Perm)
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to repairs planning and customer service. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed schedules or handled customer queries efficiently. This will demonstrate your ability to thrive in a fast-paced environment, just like the one at our client’s company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that temp-to-perm role.
We think you need these skills to ace Repairs Planner - Social Housing Scheduler (Temp-to-Perm)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in scheduling or customer service. We want to see how your skills match the Repairs Planner role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the social housing sector and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills:Since this role involves liaising with tenants and operatives, make sure your application reflects your excellent communication skills. Whether it’s through your writing style or examples of past experiences, let us know you can connect with people!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Repairs Planner. Familiarise yourself with scheduling and allocating repairs, as well as the importance of SLAs in the social housing sector. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since excellent customer service is crucial for this position, prepare examples from your past experiences where you've successfully handled customer queries or complaints. Whether it's from a call centre, retail, or hospitality background, be ready to discuss how you ensured customer satisfaction.
✨Demonstrate Your Organisational Skills
As a Repairs Planner, you'll need to manage diaries and ensure efficient workforce planning. Bring up specific instances where you've juggled multiple tasks or projects effectively. This will highlight your ability to thrive in a fast-paced environment, which is essential for this role.
✨Brush Up on Your IT Skills
Since strong IT skills are a must, make sure you're comfortable with any relevant software or systems that might be used in scheduling and updating internal records. If you have experience with similar tools, mention them during the interview to showcase your tech-savviness.
