At a Glance
- Tasks: Manage repair enquiries, schedule jobs, and liaise with residents and contractors.
- Company: Community-focused housing association in the vibrant City of Westminster.
- Benefits: Competitive salary, supportive team environment, and immediate start.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Make a difference in residents' lives while developing your administrative skills.
- Qualifications: Experience in housing or maintenance administration and strong customer service skills.
The predicted salary is between 33000 - 33000 £ per year.
We are recruiting for a Repairs & Maintenance Administrator to join a busy community housing association. This is a fast-paced, resident-focused role supporting the Repairs and Compliance team with repairs administration, scheduling works, speaking with residents and liaising with contractors.
Candidates must have previous experience within housing, repairs, maintenance, facilities or property services and be confident working in a community-focused environment.
Duties:- Managing repair enquiries by phone and email
- Logging and scheduling repair jobs
- Liaising with residents, contractors and internal teams
- Raising works orders and updating systems
- Processing invoices and maintaining accurate records
- Supporting resident satisfaction follow-up
- General administration and team support
- Previous administration experience within housing, repairs or maintenance
- Strong customer service skills
- Confident speaking with residents and contractors
- Organised and able to manage a busy workload
- Strong Microsoft Office skills
- Comfortable working fully office based
This role would suit someone from a housing association, maintenance, repairs or facilities background looking for an immediate start within a community-based organisation. Role is based in W9, must be able to commute as role is office based.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Repairs & Maintenance Administrator. Job in City Of Westminster LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a vibrant community housing association in the heart of Maida Vale, where your role as a Repairs & Maintenance Administrator will be pivotal in enhancing resident satisfaction. We pride ourselves on a supportive work culture that values diversity and inclusion, offering opportunities for professional growth while ensuring a meaningful impact on the community we serve. With a competitive salary and a commitment to employee development, this is an excellent opportunity for those looking to thrive in a fast-paced, resident-focused environment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Repairs & Maintenance Administrator. Job in City Of Westminster LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research LilyLifestyle and their community values. When you understand their mission, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice your communication skills. Since this role involves liaising with residents and contractors, being clear and confident in your speech will help you stand out during interviews.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you've managed busy workloads in the past. Use examples that highlight your ability to juggle multiple tasks effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Repairs & Maintenance Administrator. Job in City Of Westminster LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous experience in housing, repairs, or maintenance. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about community-focused work and how your background makes you a perfect fit for our Repairs & Maintenance Administrator role.
Show Off Your Customer Service Skills:Since this role involves liaising with residents and contractors, make sure to highlight your strong customer service skills. We love candidates who can communicate effectively and keep everyone happy!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs and maintenance processes. Familiarise yourself with common terminology and practices in the housing sector, as this will help you speak confidently about your experience and how it relates to the role.
✨Showcase Your Customer Service Skills
Since this role involves liaising with residents and contractors, be prepared to share examples of how you've handled customer inquiries or complaints in the past. Highlight your ability to remain calm under pressure and your commitment to resident satisfaction.
✨Demonstrate Organisational Skills
This position requires managing a busy workload, so come ready to discuss how you prioritise tasks and stay organised. You might even want to mention specific tools or methods you use to keep track of your responsibilities.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to repairs and maintenance. Think about how you would handle scheduling conflicts or urgent repair requests, and be ready to explain your thought process clearly.
