At a Glance
- Tasks: Support rental operations by processing returned items and liaising with customers.
- Company: Join a dynamic team in the creative rental industry.
- Benefits: Hands-on experience, opportunities for growth, and a collaborative work environment.
- Other info: Great chance to develop skills in logistics and customer service.
- Why this job: Be part of a fast-paced team and make a real impact in rental operations.
- Qualifications: GCSEs in English and Maths, strong communication, and organisational skills.
The predicted salary is between 25000 - 30000 £ per year.
About the Role
We are seeking a reliable and organised Rental Operations Assistant to join our team and support the efficient handling of returned hire stock and props. This role is ideal for someone with strong organisational skills, a customer-focused approach, and the ability to work effectively in a fast-paced environment. You will play a key role in ensuring returned items are accurately processed, checked for damage, and prepared for future hire. The position also involves liaising with customers, internal teams, and supporting the wider rental operations function. Please note: During the initial training period, you will spend time working on the warehouse floor handling trolleys and stock movement to gain product knowledge and understand the day-to-day operation of the business.
Key Responsibilities
- Accurately process and sign in returned hire items and props
- Check returned stock against hire records and report any discrepancies
- Liaise with customers, production teams, and sales staff regarding returned items, damages, or missing stock
- Communicate professionally via telephone, email, and face-to-face interactions
- Photograph damaged items and maintain accurate records
- Assist the Loss and Damage Manager with stock investigations and reporting
- Ensure returned products are organised and ready to be returned to stock
- Support the smooth running of the rental operations department
Skills & Experience Required
- GCSEs or equivalent, including English and Maths
- Strong communication skills with a confident telephone manner
- Good organisational skills and attention to detail
- Computer literate with the ability to learn internal systems quickly
- Customer service experience preferred
- Ability to work independently and manage workload efficiently
- Able to work accurately under pressure and meet deadlines
- Positive, proactive, and hands-on approach to work
Desirable Skills
- Previous experience in rental operations, warehouse, logistics, stock control, events, or props environments
- Interest in improving processes and contributing ideas to support department development
- Understanding of social media platforms and their use within a business environment
This is a great opportunity to join a busy and collaborative team within a creative and fast-moving industry, offering hands-on experience and opportunities for development within rental operations and logistics.
Rental Operations Coordinator. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
LilyLifestyle is an excellent employer, offering a dynamic and collaborative work environment in the heart of London. As a Rental Operations Coordinator, you will benefit from hands-on experience in a creative industry, with ample opportunities for professional growth and development. The company values a customer-focused approach and fosters a positive, proactive culture that encourages innovation and teamwork.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Rental Operations Coordinator. Job in London LilyLifestyle Jobs
✨Tip Number 1
Get to know the company inside out! Research LilyLifestyle and understand their values, products, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to rental operations. Think about scenarios where you've demonstrated strong organisational skills or customer service – these are key for the role!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Rental Operations Coordinator. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your organisational skills and customer service experience. We want to see how your background aligns with the role of Rental Operations Coordinator, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your ability to work under pressure and your proactive approach, as these are key for this role.
Show Off Your Communication Skills:Since you'll be liaising with customers and internal teams, it's important to demonstrate your strong communication skills. Whether it’s in your CV or cover letter, let us know how you’ve effectively communicated in past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you understand the rental operations process. Familiarise yourself with how returned items are handled and what the key responsibilities are. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss specific examples from your past experiences. Think of times when you successfully managed multiple tasks or improved a process. This will help demonstrate that you can thrive in a fast-paced environment.
✨Communicate Like a Pro
Effective communication is key in this role. Practice how you would explain a situation involving customer interactions or liaising with teams. Be ready to showcase your confident telephone manner and how you handle face-to-face conversations.
✨Be Ready for Practical Questions
Expect questions that assess your ability to work under pressure and meet deadlines. Prepare scenarios where you had to manage your workload efficiently, especially in a busy setting. This will highlight your proactive approach and readiness for the challenges of the job.
