At a Glance
- Tasks: Support rental operations by processing returned items and liaising with customers.
- Company: Join a dynamic team in the creative rental industry.
- Benefits: Gain hands-on experience and opportunities for career development.
- Other info: Collaborative culture with a focus on personal growth.
- Why this job: Be part of a fast-paced environment and make a real impact.
- Qualifications: GCSEs, strong communication skills, and a proactive attitude.
The predicted salary is between 24000 - 30000 £ per year.
We are seeking a reliable and organised Rental Operations Assistant to join our team and support the efficient handling of returned hire stock and props. This role is ideal for someone with strong organisational skills, a customer-focused approach, and the ability to work effectively in a fast-paced environment. You will play a key role in ensuring returned items are accurately processed, checked for damage, and prepared for future hire. The position also involves liaising with customers, internal teams, and supporting the wider rental operations function.
Please note: During the initial training period, you will spend time working on the warehouse floor handling trolleys and stock movement to gain product knowledge and understand the day-to-day operation of the business.
Key Responsibilities- Accurately process and sign in returned hire items and props
- Check returned stock against hire records and report any discrepancies
- Liaise with customers, production teams, and sales staff regarding returned items, damages, or missing stock
- Communicate professionally via telephone, email, and face-to-face interactions
- Photograph damaged items and maintain accurate records
- Assist the Loss and Damage Manager with stock investigations and reporting
- Ensure returned products are organised and ready to be returned to stock
- Support the smooth running of the rental operations department
- GCSEs or equivalent, including English and Maths
- Strong communication skills with a confident telephone manner
- Good organisational skills and attention to detail
- Computer literate with the ability to learn internal systems quickly
- Customer service experience preferred
- Ability to work independently and manage workload efficiently
- Able to work accurately under pressure and meet deadlines
- Positive, proactive, and hands-on approach to work
- Previous experience in rental operations, warehouse, logistics, stock control, events, or props environments
- Interest in improving processes and contributing ideas to support department development
- Understanding of social media platforms and their use within a business environment
This is a great opportunity to join a busy and collaborative team within a creative and fast-moving industry, offering hands-on experience and opportunities for development within rental operations and logistics.
Rental Operations Assistant. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
LilyLifestyle is an exceptional employer that fosters a dynamic and collaborative work environment in the heart of London. As a Rental Operations Assistant, you will benefit from hands-on experience in a creative industry, with ample opportunities for personal and professional growth. Our supportive culture encourages innovation and teamwork, making it an ideal place for those looking to make a meaningful impact while developing their skills.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Rental Operations Assistant. Job in London LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research LilyLifestyle and understand their values and operations. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be liaising with customers and internal teams, being able to communicate clearly and confidently is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be proactive during your training period. Use this time to ask questions and learn as much as you can about the rental operations. The more you know, the better you'll perform when it comes to processing returns and managing stock.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Rental Operations Assistant. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your organisational skills and customer service experience. We want to see how you can bring your unique flair to the Rental Operations Assistant role, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your ability to work under pressure and your proactive approach, as these are key in our fast-paced environment.
Show Off Your Communication Skills:Since you'll be liaising with customers and internal teams, it's important to demonstrate your strong communication skills. Whether it's in your CV or cover letter, let us know how you effectively communicate in various situations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Rental Operations Assistant. Familiarise yourself with the key tasks like processing returned items and liaising with customers. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to share examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you keep things organised, especially in fast-paced environments.
✨Practice Your Communication Skills
As you'll be liaising with customers and internal teams, practice your communication skills before the interview. Think about how you would handle different scenarios, such as dealing with a customer complaint or explaining a process to a colleague. Clear and confident communication is key!
✨Be Ready to Discuss Process Improvements
The job description mentions an interest in improving processes. Come prepared with ideas on how you could enhance efficiency in rental operations. This shows that you're proactive and willing to contribute to the team's success right from the start.
