At a Glance
- Tasks: Assist customers with queries and provide top-notch service from the comfort of your home.
- Company: Join United Cerebral Palsy of Georgia, a supportive and inclusive organisation.
- Benefits: Flexible hours, full training, and the chance to work remotely.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
- Why this job: Make a difference in people's lives while developing your customer service skills.
- Qualifications: Strong IT skills, excellent customer service abilities, and good listening skills.
The predicted salary is between 20000 - 25000 £ per year.
United Cerebral Palsy of Georgia is seeking a Customer Service Advisor to work remotely. The position offers full training and requires candidates to be fully flexible with shifts falling between 8am-8pm on weekdays and 8am-6pm on weekends.
You will handle inbound calls, assist with maintenance queries, and ensure high levels of customer service.
Essential skills include:
- Excellent IT and customer service abilities
- Strong listening skills
A quiet work environment and wifi access are also required.
Remote Customer Service Advisor — Inbound Support (Flexible Hours) employer: United Cerebral Palsy of Georgia
United Cerebral Palsy of Georgia is an exceptional employer that prioritises employee well-being and professional growth. With a flexible remote working environment, comprehensive training, and a commitment to high-quality customer service, employees are empowered to thrive while making a meaningful impact in the lives of others. Join a supportive team that values your contributions and offers opportunities for advancement in a rewarding field.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Remote Customer Service Advisor — Inbound Support (Flexible Hours)
✨Tip Number 1
Make sure you research United Cerebral Palsy of Georgia before your interview. Knowing their mission and values will help you connect your answers to what they stand for, showing that you're genuinely interested in the role.
✨Tip Number 2
Practice your listening skills! Since this role involves handling inbound calls, try role-playing with a friend or family member. This will help you get comfortable with responding to queries while ensuring you understand the customer's needs.
✨Tip Number 3
Don’t forget to highlight your IT skills during the interview. Be ready to discuss any relevant software or tools you've used in previous roles, as this will show that you can hit the ground running in a remote environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have tips and resources available to help you prepare for the next steps in the hiring process.
We think you need these skills to ace Remote Customer Service Advisor — Inbound Support (Flexible Hours)
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight your customer service experience. We want to see how you've handled calls or queries in the past, so share specific examples that showcase your skills!
Flexibility is Key:Since this role requires flexible hours, let us know about your availability in your application. We appreciate candidates who can adapt to different shifts, so be clear about when you can work!
Keep It Professional but Personal:While we love a friendly tone, remember to keep your application professional. Use clear language and avoid slang, but don’t hesitate to let your personality shine through – we want to get to know the real you!
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the easiest way for us to review your details and get back to you quickly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Advisor. Familiarise yourself with common customer service scenarios and how to handle them. This will help you demonstrate your knowledge and show that you're ready to tackle any maintenance queries that come your way.
✨Show Off Your Listening Skills
During the interview, practice active listening. When asked questions, take a moment to think before responding. This not only shows that you value what the interviewer is saying but also highlights your strong listening skills, which are essential for this role.
✨Create a Quiet Space
Since this is a remote position, ensure you have a quiet environment for the interview. Background noise can be distracting, so find a spot where you can focus. This will help you communicate clearly and effectively, reflecting the high levels of customer service expected in the role.
✨Flexibility is Key
Be prepared to discuss your availability during the interview. Since the role requires flexibility with shifts, highlight your willingness to adapt to different schedules. This shows that you’re committed and ready to meet the needs of the company and its customers.
