At a Glance
- Tasks: Lead and manage cases for children with special educational needs in Surrey.
- Company: Surrey County Council, dedicated to supporting children and families.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Join a dynamic team with opportunities for growth and impact.
- Why this job: Make a real difference in the lives of children and families facing challenges.
- Qualifications: Strong communication skills and experience in case management.
The predicted salary is between 40000 - 50000 £ per year.
To lead and deliver the area service for the identification, analysis, case management and review of children with special educational needs (SEN) resident within Surrey who are at risk of, or are in the process of, an appeal hearing with the Special Educational Needs and Disability Tribunal Service. This would include representing Surrey County Council at any appeal hearings as necessary.
The SEN Management Team operates in a fast paced, complex interpersonal environment involving children and young people with high level and complex special educational needs, their parents/carers, schools and other professionals requiring an enhanced level of communication skill and strong case management. The SEN Management Team administers and is responsible for statutory functions on behalf of the Authority and has significant contact with members of the public and other professionals from within and outside of the County Council, approximately 408 schools and other settings.
There are four SEN Management Teams which cover the four areas of the County (NW, NE, SE, SW), working across 11 Boroughs and Districts, and each will need to manage crucial interfaces with the support services, Children's Service and the Corporate Parenting Team, as well as maintaining excellent multi agency working.
A high proportion of the SEN Tribunal Officer's role is working directly with parents, schools, parental appointed legal representatives and other professional bodies within the statutory and legal framework related to the Special Educational Needs and Disability Tribunal process. The Tribunal Officer will need to manage a complex range of issues utilizing effective case management and it is essential that they operate in a positive, collegiate and respectful manner to ensure county-wide service effectiveness across County Services and partners.
The case management amounts to approximately (Apply online only) tribunal cases per year, increasing by about 5-7% annually.
- Risk Management: Identify opportunities and risks associated with the service and elevate/report to management.
- Service Development: Contribute towards developing professional policy, standards and procedure and/or developing and implementing team plans and monitoring and reviewing services to enhance quality of service.
- Planning & Organising: Manage the planning and delivery of services and caseload or projects for own area involving some specialist knowledge or assessment. Contribute to service plans and plan staff resources to maintain operational delivery of services.
- Finance/Resource Management: Assist with budget/resource/funding management in accordance with council policies and procedures.
- Work with others: Liaise, communicate and build relationships with other internal departments, partner organisations, agencies and/or contractors to share knowledge or best practice and ensure quality, integrated service delivery.
- People Management: Manage an operational team or specialised function, and organise deployment of staff and work and/or appropriate support for service users. Monitor and support the performance management and development of team members, using a coaching approach, to ensure that individual contributions are maximised.
Duties for all:
- Values: To uphold the values and behaviours of the organisation.
- Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity.
- Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others.
Tribunal Officer. Job in Reigate LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Surrey County Council is an exceptional employer, offering a dynamic work environment where Tribunal Officers can make a meaningful impact on the lives of children with special educational needs. With a strong commitment to professional development, employees benefit from ongoing training and support, fostering a culture of collaboration and respect. Located in Reigate, the council provides a unique opportunity to engage with diverse stakeholders while contributing to vital community services.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tribunal Officer. Job in Reigate LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the SEN field, attend local events, and connect with professionals on LinkedIn. The more you engage, the better your chances of landing that Tribunal Officer role.
✨Tip Number 2
Prepare for interviews by brushing up on your case management skills and understanding the SEN Tribunal process. We recommend practising common interview questions with a friend or mentor to boost your confidence.
✨Tip Number 3
Showcase your communication skills! During interviews, share examples of how you've effectively communicated with parents, schools, and other professionals. This will highlight your ability to work in a complex environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Tribunal Officer. Job in Reigate LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Tribunal Officer role. We want to see how you can contribute to our mission in supporting children with special educational needs.
Showcase Your Communication Skills:Since this role involves a lot of interaction with parents, schools, and other professionals, it’s crucial to demonstrate your communication prowess. Use clear and concise language in your application to reflect your ability to convey complex information effectively.
Highlight Your Case Management Experience:We’re looking for someone who can manage complex cases efficiently. Be sure to include examples from your past roles where you successfully handled case management or similar responsibilities, showcasing your organisational skills.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your SEN Stuff
Make sure you brush up on the Special Educational Needs and Disability Tribunal process. Understand the key legislation, recent changes, and how they impact case management. This will show your commitment and expertise in the field.
✨Showcase Your Communication Skills
Since the role involves liaising with parents, schools, and other professionals, be prepared to demonstrate your communication skills. Think of examples where you've successfully navigated complex conversations or resolved conflicts, as this will highlight your interpersonal abilities.
✨Prepare for Case Management Scenarios
Expect to discuss your approach to managing complex cases. Prepare specific examples from your past experience that showcase your problem-solving skills and ability to handle high-pressure situations effectively.
✨Emphasise Teamwork and Collaboration
The role requires working closely with various teams and stakeholders. Be ready to talk about your experience in collaborative environments and how you’ve contributed to team success, especially in multi-agency settings.
