At a Glance
- Tasks: Lead and manage cases for children with special educational needs in a dynamic environment.
- Company: Surrey County Council, committed to inclusivity and support for vulnerable children.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Other info: Join a collaborative team dedicated to enhancing service quality and community impact.
- Why this job: Be a vital part of supporting children and families through complex educational challenges.
- Qualifications: Experience in case management and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
To lead and deliver the area service for the identification, analysis, case management and review of children with special educational needs (SEN) resident within Surrey who are at risk of, or are in the process of, an appeal hearing with the Special Educational Needs and Disability Tribunal Service. This would include representing Surrey County Council at any appeal hearings as necessary.
The SEN Management Team operates in a fast paced, complex interpersonal environment involving children and young people with high level and complex special educational needs, their parents/carers, schools and other professionals requiring an enhanced level of communication skill and strong case management. The SEN Management Team administers and is responsible for statutory functions on behalf of the Authority and has significant contact with members of the public and other professionals from within and outside of the County Council, approximately 408 schools and other settings.
There are four SEN Management Teams which cover the four areas of the County (NW, NE, SE, SW), working across 11 Boroughs and Districts, and each will need to manage crucial interfaces with the support services, Children's Service and the Corporate Parenting Team, as well as maintaining excellent multi agency working.
A high proportion of the SEN Tribunal Officer's role is working directly with parents, schools, parental appointed legal representatives and other professional bodies within the statutory and legal framework related to the Special Educational Needs and Disability Tribunal process. The Tribunal Officer will need to manage a complex range of issues utilizing effective case management and it is essential that they operate in a positive, collegiate and respectful manner to ensure county-wide service effectiveness across County Services and partners.
The case management amounts to approximately (Apply online only) tribunal cases per year, increasing by about 5-7% annually.
- Risk Management: Identify opportunities and risks associated with the service and elevate/report to management. May undertake the role of expert practice lead managing highly complex cases and leading consistency and standards of practice in a defined geographical area. Conduct assessments in complex or high risk circumstances ensuring appropriate actions are taken in response to identified safeguarding/wellbeing issues to increase the protection of vulnerable people.
- Service Development: Contribute towards developing professional policy, standards and procedure and/or developing and implementing team plans and monitoring and reviewing services to enhance quality of service.
- Planning & Organising: Manage the planning and delivery of services and caseload or projects for own area involving some specialist knowledge or assessment. Contribute to service plans and plan staff resources to maintain operational delivery of services.
- Finance/Resource Management: Assist with budget/resource/funding management in accordance with council policies and procedures.
- Work with others: Liaise, communicate and build relationships with other internal departments, partner organisations, agencies and/or contractors to share knowledge or best practice and ensure quality, integrated service delivery. Work in partnership with service users, their families/carers.
- People Management: Manage an operational team or specialised function, and organise deployment of staff and work and/or appropriate support for service users. Monitor and support the performance management and development of team members, using a coaching approach, to ensure that individual contributions are maximised.
Duties for all Values: To uphold the values and behaviours of the organisation.
Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity.
Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others.
Special Educational Needs Tribunal Officer. Job in Reigate LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a Special Educational Needs Tribunal Officer with Surrey County Council, you will be part of a dedicated team that values collaboration, inclusivity, and professional growth. Our work culture fosters strong communication and teamwork, ensuring that you have the support needed to manage complex cases effectively while making a meaningful impact on the lives of children and families in the community. With opportunities for continuous development and a commitment to upholding the highest standards of service, this role offers a rewarding career path in a dynamic and supportive environment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Special Educational Needs Tribunal Officer. Job in Reigate LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the SEN field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the latest trends in special educational needs. Familiarise yourself with the SEN Tribunal process and be ready to discuss how your skills can make a difference. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with parents, schools, and other professionals, being able to convey your thoughts clearly and empathetically is key. Role-play with a friend or family member to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Special Educational Needs Tribunal Officer. Job in Reigate LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Special Educational Needs Tribunal Officer. We want to see how you can contribute to our mission in supporting children with special educational needs.
Showcase Your Communication Skills:Since this role involves working closely with parents, schools, and other professionals, it's crucial to demonstrate your strong communication abilities. Use examples from your past experiences to illustrate how you've effectively managed complex conversations or situations.
Highlight Your Case Management Experience:We’re looking for someone who can handle a variety of cases efficiently. Be sure to detail any relevant experience you have in case management, especially in high-pressure environments, to show us you can keep things running smoothly.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process easier for everyone involved.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your SEN Stuff
Make sure you brush up on the latest legislation and best practices surrounding Special Educational Needs. Familiarise yourself with the SEN Tribunal process, as well as any recent case studies or changes in policy that could come up during your interview.
✨Showcase Your Communication Skills
Since this role involves working closely with parents, schools, and various professionals, be prepared to demonstrate your communication skills. Think of examples where you've successfully navigated complex conversations or resolved conflicts, and be ready to share these during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your case management abilities. Practice how you would handle specific situations involving children with complex needs, ensuring you highlight your problem-solving skills and ability to work collaboratively with others.
✨Emphasise Teamwork and Collaboration
This role requires excellent multi-agency working, so be ready to discuss your experience in collaborative environments. Share examples of how you've worked effectively within a team, especially in high-pressure situations, to ensure service delivery and support for families.
