At a Glance
- Tasks: Be the friendly face of our front office, helping students and visitors with their enquiries.
- Company: Join NCG at the vibrant Higher Education Centre in Canary Wharf, London.
- Benefits: Enjoy competitive pay, weekly payroll, and ongoing professional development.
- Other info: A welcoming workplace with opportunities for growth and support.
- Why this job: Make a positive impact in a busy education environment while enhancing your customer service skills.
- Qualifications: Previous reception or customer service experience is essential; strong communication skills are a must.
The predicted salary is between 30000 - 40000 £ per year.
Location: NCG Higher Education Centre, London (E14 9GE)
Contract: Temporary / Ongoing (subject to availability)
Hours: Full-time / Part-time opportunities available
Start Date: To be confirmed
The Supply Register is recruiting on behalf of NCG for a professional and welcoming Receptionist to support the front‑of‑house services at the NCG Higher Education Centre in Canary Wharf, London (E14 9GE). This role is an excellent opportunity for someone with strong customer service and administrative skills who enjoys working in a busy and professional education environment. As the first point of contact for students, staff, and visitors, you will play an important role in ensuring a positive and efficient reception experience.
About the Role
- Provide a professional and friendly front‑of‑house service to students, staff, and visitors
- Act as the first point of contact for enquiries in person, by phone, and via email
- Manage the main reception desk and maintain a welcoming environment
- Support with administrative tasks and general office duties
- Handle incoming calls, messages, and enquiries, directing them to the appropriate departments
- Manage visitor sign‑in procedures and site access
- Support staff and students with general information and guidance
- Work collaboratively with the wider administrative and support teams
Requirements
Essential
- Previous experience in a reception, front‑of‑house, or customer‑service role
- Excellent communication and interpersonal skills
- Strong organisational and administrative abilities
- Ability to work professionally in a busy environment
- Good IT and telephone handling skills
Desirable
- Experience working in an education or higher‑education environment
- Familiarity with administrative systems or databases
- Experience providing support in a busy office or reception setting
What We Offer
- Opportunity to work within NCG's Higher Education Centre in Canary Wharf
- Competitive pay rates
- Weekly payroll through The Supply Register
- Ongoing support and professional development opportunities
- A welcoming and professional working environment
Safeguarding Statement
The Supply Register and NCG are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All successful applicants will be required to undertake appropriate safeguarding checks, including an enhanced DBS where applicable.
Receptionist / Front Office Administrator. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At NCG Higher Education Centre in Canary Wharf, London, we pride ourselves on fostering a supportive and professional work environment that values strong customer service and teamwork. As a Receptionist, you will benefit from competitive pay rates, ongoing professional development opportunities, and the chance to be part of a dynamic educational setting that prioritises the welfare of its community. Join us to make a meaningful impact while enjoying a welcoming atmosphere and flexible working arrangements.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Front Office Administrator. Job in London LilyLifestyle Jobs
✨Tip Number 1
Make sure to research the NCG Higher Education Centre before your interview. Knowing about their values and what they do will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so being friendly and professional is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. Choose an outfit that’s smart and professional to show you mean business when you walk through that door.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position and keeping you fresh in their minds.
We think you need these skills to ace Receptionist / Front Office Administrator. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application:Make sure to customise your application for the Receptionist role. Highlight your customer service experience and any relevant skills that match the job description. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforward communication, especially in a busy environment like ours.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist at NCG. Familiarise yourself with the job description and think about how your previous experience aligns with their needs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
As the first point of contact, your customer service skills are crucial. Prepare examples from your past experiences where you've successfully handled enquiries or resolved issues. This will demonstrate your ability to create a welcoming environment and manage the reception desk effectively.
✨Practice Your Communication Style
Strong communication is key for this role. Practice speaking clearly and professionally, both in person and over the phone. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts and responding to common interview questions.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with a difficult visitor or managing multiple calls at once. Think through potential scenarios and prepare your responses. This will show that you can think on your feet and are ready for the busy environment at NCG.
