At a Glance
- Tasks: Lead the Front Office team and ensure exceptional guest service in a luxury hotel.
- Company: Join a well-established luxury hotel operation in Windsor.
- Benefits: Competitive salary up to £35,000 plus excellent benefits.
- Other info: Opportunity for career growth and development in a dynamic team.
- Why this job: Make a real impact on guest experiences in a high-quality hospitality environment.
- Qualifications: Experience in a 4 or 5-star hotel and strong leadership skills required.
The predicted salary is between 35000 - 35000 £ per year.
We are currently recruiting for an experienced Reception Manager, or a strong Senior Reception Supervisor ready to step up, to join a well-established luxury hotel operation based in the Windsor area. This is an excellent opportunity to join a high-quality hospitality environment with a strong focus on guest experience, team development, and operational excellence.
The Role
This is a hands-on Front Office leadership position where you will play a key role in the day-to-day running of Reception, ensuring exceptional service standards and smooth operational delivery at all times. You will be responsible for leading, motivating, and developing the Reception team while maintaining a professional and guest-focused environment.
Key Responsibilities
- Leading the daily Front Office operation
- Delivering exceptional guest service standards
- Training, coaching, and developing team members
- Supporting departmental performance and upselling initiatives
- Managing operational procedures and standards
- Working closely with Housekeeping, Maintenance, and other departments
- Supporting Duty Management responsibilities when required
What We Are Looking For
- Previous experience within a 4 or 5-star hotel Front Office environment
- Experience in a Reception Manager, Assistant Front Office Manager, or Senior Reception Supervisor role
- Experience using Opera PMS is highly advantageous
- Strong leadership and communication skills
- A hands-on and proactive management style
If this sounds like it could be for you, we want to talk to you! Please do not delay and apply today.
Reception Manager. Job in Eton LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a prestigious luxury hotel in Windsor as a Reception Manager, where you will thrive in a vibrant work culture that prioritises exceptional guest experiences and team development. With competitive salaries and excellent benefits, this role offers significant opportunities for personal and professional growth within a supportive environment that values leadership and operational excellence.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception Manager. Job in Eton LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked in luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for guest service shine through. Share stories that highlight your leadership skills and how you've made a difference in previous roles.
✨Tip Number 3
Research the hotel! Before your interview, dive into the hotel's values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Reception Manager. Job in Eton LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in a 4 or 5-star hotel environment. We want to see how your previous roles align with the Reception Manager position, so don’t hold back on showcasing your leadership and guest service skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our luxury hotel operation. Share specific examples of how you've led teams and delivered exceptional service in the past.
Show Off Your Skills:If you’ve got experience with Opera PMS, make sure to mention it! We love seeing candidates who are familiar with the tools we use. Highlight any other relevant skills that demonstrate your proactive management style.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Don’t wait too long – we can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you’re familiar with the hotel’s operations and values. Research their guest service standards and be ready to discuss how your experience aligns with their expectations. This shows you’re genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or improved service standards. This will demonstrate your hands-on management style and ability to develop others.
✨Practice Upselling Techniques
Since upselling is part of the role, brush up on your sales techniques. Be ready to share how you’ve successfully upsold services or products in previous positions. This will highlight your proactive approach and understanding of operational excellence.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel’s operations, team dynamics, and guest experience strategies. This not only shows your interest but also helps you gauge if the environment is the right fit for you.
