At a Glance
- Tasks: Manage supply chain programmes and build strong customer relationships.
- Company: Join a dynamic team at LilyLifestyle in Reading.
- Benefits: Competitive salary, flexible working, and opportunities for personal development.
- Other info: Exciting opportunities for growth and travel across Europe.
- Why this job: Be part of a team that values respect, teamwork, and integrity.
- Qualifications: Experience in logistics and supplier management is essential.
The predicted salary is between 35000 - 45000 £ per year.
Programme Management
- Day-to-day management of all Programmes
- Day-to-day management of LTP team members
- Internal and external customer liaison
- Project management and onboarding of new programmes/tools
- Monthly billing creation
- Daily, monthly, and ad‑hoc reporting
- Budget and cost management of programmes
- LTP system setup, improvements, and resolution of critical issues
- Maintain strong customer and supplier relationships
- Ensure documentation is received, stored, and retained in line with policy
- Customer and internal reporting and presentations
Technical
- Tool Management:
- Maintain correct stock levels to support programmes
- Minimise tool downtime (technical, quality, quarantine, calibration issues)
- Design packaging and layouts fit for purpose
- Ensure all tools meet OEM specifications
- Kit data definition based on customer data
- Packaging prototyping and sign‑off
- Manage tool updates, changes, supersession, and new stock
- Supplier coordination, planning, and management
General
- Logistics and supply chain planning
- Work closely with warehouses across Europe on:
- Stock accuracy
- Quality control
- Oversee annual stock counts
- Ensure LTP website is accurate and up to date
- Deliver internal and external customer training
- Maintain strong customer and supplier relationships
General Responsibilities
- Communicate effectively with manager, peers, and team
- Promote a culture of:
- Respect
- Teamwork
- Integrity
- Diversity and equal opportunity
- Maintain commitment to workplace and product safety
- Take personal responsibility for safety standards
- Contribute to quality excellence across the business
- Take ownership of personal development and skills improvement
- Participate in continuous improvement initiatives
- Support delivery of safety, quality, delivery, and cost objectives
- Undertake additional duties as required
Qualifications
- Desirable: Trained automotive technician
Relevant Experience
- Essential:
- Logistics (warehouse/shipping operations)
- Supplier management and liaison
- Desirable:
- Knowledge of or interest in the automotive sector
- Automotive workshop experience
- Knowledge of workshop tools and equipment
- Experience in loan tool business
Skills / Abilities
- Essential:
- Strong organisational skills and attention to detail
- Line management capability
- High integrity and credibility
- Strong interpersonal skills
- Excellent verbal and written communication
- Customer-focused approach
- Proficiency in MS Office (including Excel: pivots/graphs)
- Proactive, “can do” attitude
- Desirable:
- Language skills (Italian preferred)
Aptitudes
- Problem solving
- Customer focus
- Organisation
- Technical/functional skills
- Priority setting
- Process management
- Time management
- Integrity and trust
Mobility
- Willingness to travel across Europe
- Flexible approach to travel
Supply Chain Customer Manager. Job in Reading LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Reading that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and a culture that values respect, teamwork, and diversity. With a focus on safety and quality excellence, we ensure our team members are supported in their roles while maintaining strong relationships with customers and suppliers across Europe.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supply Chain Customer Manager. Job in Reading LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their supply chain processes and be ready to discuss how your skills can help improve their operations. Show them you’re not just another candidate!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to logistics and supplier management. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.
We think you need these skills to ace Supply Chain Customer Manager. Job in Reading LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Supply Chain Customer Manager role. Highlight your relevant experience in logistics and supplier management, and don’t forget to showcase your strong organisational skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your customer-focused approach and any experience you have with project management or tool management.
Show Off Your Skills:Don’t hold back on showcasing your skills! Be sure to mention your proficiency in MS Office, especially Excel, and any relevant technical skills. We love a proactive attitude, so let that shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Programmes
Make sure you understand the day-to-day management of programmes and how they relate to customer satisfaction. Brush up on your project management skills and be ready to discuss how you've successfully onboarded new tools or programmes in the past.
✨Showcase Your Supplier Management Skills
Be prepared to talk about your experience with supplier coordination and how you've maintained strong relationships in previous roles. Highlight any specific examples where you resolved issues or improved processes, as this will demonstrate your proactive approach.
✨Demonstrate Your Technical Knowledge
Since the role involves tool management, make sure you can discuss your familiarity with workshop tools and equipment. If you have automotive experience, share relevant stories that showcase your understanding of OEM specifications and quality control.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing your organisational skills and customer-focused approach. Remember, it's not just what you say, but how you say it that counts!