At a Glance
- Tasks: Lead innovative projects in Managed Print & Document Services and shape future solutions.
- Company: Join XMA, a top UK tech solutions company with a collaborative culture.
- Benefits: Enjoy private healthcare, generous holiday, gym discounts, and more perks.
- Other info: Inclusive workplace committed to supporting diverse talents and career growth.
- Why this job: Make a real impact by transforming document services and enhancing customer experiences.
- Qualifications: Experience in Managed Print Services and strong communication skills required.
The predicted salary is between 70000 - 80000 £ per year.
Location: Reading, Nottingham or Manchester (hybrid working out of one of these locations).
Salary: £70,000 - £80,000 + £6,000 Car Allowance
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.
We are looking for a commercially minded and technically strong Service Portfolio Architect to join a growing team focused on Managed Print & Document Services (MPDS). This is a high-impact opportunity for someone who enjoys blending solution architecture, bid leadership, and product ownership within a customer-focused environment. In this role, you will act as the technical authority across pre‑sales engagements, complex tenders, and service portfolio development. You’ll play a key role in evolving traditional Managed Print Services into broader document‑centric solutions covering workflow automation, document capture, governance, and lifecycle management.
Join XMA – a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80s, XMA has grown to become one of the top ten largest value‑added resellers in the UK. Today, we are an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real‑life outcomes. We collaborate closely to bring that positive impact home.
What You’ll Be Doing:
- Service Portfolio Architect Pre‑Sales & Solution Architecture
- Lead discovery sessions to understand customer document environments, print estates, workflows, and operational challenges.
- Design scalable, commercially viable Managed Print & Document Services solutions.
- Act as the technical authority across solution design, ensuring services are deliverable and aligned to operational capability.
- Support customer‑facing engagements and provide technical leadership during solution discussions.
- Tender & Bid Leadership
- Own end‑to‑end solution responses for complex tenders and competitive bids.
- Develop technical solution narratives, service governance models, costing assumptions, and risk frameworks.
- Collaborate with Commercial, Finance, Service Delivery, and Sales teams to produce high‑quality, compliant submissions.
- Lead internal governance and solution assurance reviews prior to submission.
- Support customer presentations, clarifications, and negotiation activity.
- Service Portfolio Ownership
- Help define and evolve Managed Print & Document Services offerings.
- Identify opportunities to expand services into document workflow, automation, capture, and information governance.
- Work with internal teams and technology partners to develop repeatable, scalable service components.
- Ensure service propositions are clearly packaged, commercially viable, and aligned to market demand.
What We’re Looking For:
- Strong experience and knowledge with vendors such as PaperCut and Tungsten, or similar technologies.
- Strong background in Managed Print Services, Document Management, or related service environments.
- Experience leading pre‑sales solution design and complex tender responses.
- Proven ability to work across technical, commercial, and operational stakeholders.
- Strong customer‑facing communication and presentation skills.
- Experience producing structured proposals, governance frameworks, and solution documentation.
- Commercial awareness with exposure to costing, pricing assumptions, and risk management.
- Exposure to public sector or regulated industry tenders.
- Ability to operate in deadline‑driven bid environments.
We’re proud to be recognised as a Disability Confident Level 3 Employer, the highest level in the UK Government’s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email, we will be happy to action your requests.
Service Portfolio Architect (Managed Print & Document Services). Job in Reading LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
XMA is an exceptional employer, offering a dynamic work environment in Reading, Nottingham, or Manchester with hybrid working options. Employees benefit from a comprehensive package including private healthcare, generous holiday allowances, and unique perks like Free Fuel Fridays, all within a culture that prioritises inclusivity and professional growth. Join us to shape the future of Managed Print & Document Services while collaborating with industry leaders and contributing to meaningful outcomes for diverse clients.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Portfolio Architect (Managed Print & Document Services). Job in Reading LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their Managed Print & Document Services offerings inside out. We want you to show them you’re not just another candidate, but someone who genuinely cares about their mission and can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the role of Service Portfolio Architect. We suggest rehearsing common interview questions and preparing examples that highlight your technical expertise and customer-facing skills.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in keeping you top of mind. We believe this shows your enthusiasm for the role and helps build a positive rapport with the hiring team.
We think you need these skills to ace Service Portfolio Architect (Managed Print & Document Services). Job in Reading LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Managed Print Services and Document Management. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Technical Skills:As a Service Portfolio Architect, you'll need to demonstrate your technical prowess. Include specific examples of your work with vendors like PaperCut or Tungsten, and any complex tenders you've led. This will help us see your fit for the role.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate clarity!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Tech Inside Out
As a Service Portfolio Architect, you'll need to be well-versed in technologies like PaperCut and Tungsten. Brush up on these tools and understand how they fit into Managed Print & Document Services. Be ready to discuss specific use cases and how you've leveraged these technologies in past roles.
✨Master the Art of Storytelling
When discussing your experience, frame it as a story. Highlight challenges you faced in pre-sales solution design or tender responses, and explain how you overcame them. This not only showcases your problem-solving skills but also keeps the interview engaging.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems related to document workflows or service governance models. Practice articulating your thought process clearly and logically, demonstrating your ability to think on your feet and provide viable solutions.
✨Showcase Your Collaborative Spirit
This role requires working closely with various teams, so be prepared to discuss how you've successfully collaborated with commercial, finance, and service delivery teams in the past. Share examples that highlight your communication skills and ability to lead cross-functional projects.
