At a Glance
- Tasks: Support the Residential Sales team with admin tasks and client interactions.
- Company: Join a dynamic real estate agency in Newbury with a vibrant team culture.
- Benefits: Competitive salary, supportive environment, and opportunities for growth.
- Other info: Perfect for those looking to kickstart their career in real estate.
- Why this job: Be the backbone of a fast-paced team and make a difference in clients' lives.
- Qualifications: GCSEs in English and Maths; admin experience preferred.
The predicted salary is between 24000 - 30000 £ per year.
Working Hours: Monday to Friday, 9:00am - 5:30pm (office-based)
Role Overview
- Provide administrative support to the Residential Sales team in the Newbury office
- Act as a key point of contact for clients and potential buyers
- Work in a fast-paced environment, delivering a high level of customer service
- Support day-to-day operations, including booking viewings and maintaining client records
- Contribute as a reliable and flexible team player with a positive, proactive approach
Key Responsibilities
- Manage KYC and Anti-Money Laundering processes in line with Group requirements
- Liaise with internal onboarding and compliance teams when required
- Prepare property brochures and marketing materials
- Manage the team's invoicing process and assist with debt collection
- Register new buyers and maintain accurate records
- Keep window cards, brochure displays, and internal systems up to date
- Liaise with potential buyers, arrange viewings, and manage diaries
- Maintain client files and update the Residential client database
- Build and maintain trusted client relationships to support onboarding processes
- Support continuous improvement of business processes and team efficiency
- Carry out ad hoc administrative duties as required
Qualifications
- GCSEs (or equivalent), including English and Mathematics
Experience & Skills
- Previous experience in a fast-paced administrative or support role
- Experience supporting a team of professional fee earners
- Strong organisational skills with the ability to prioritise tasks and meet deadlines
- Excellent communication skills, both verbal and written
- Professional telephone manner and customer service experience
- Proficient in IT systems, including Word, Excel, and Outlook
- Experience using KYC systems or similar platforms (desirable)
- Knowledge of AML regulations, client due diligence, and sanction checks
Key Attributes
- Self-motivated, reliable, and flexible
- Strong attention to detail and high level of accuracy
- Ability to maintain confidentiality and handle sensitive information with discretion
- Proactive approach to improving processes and efficiency
- Positive attitude towards routine administrative tasks
- Strong team player with the ability to build effective working relationships
- Punctual and adaptable in relation to working hours and responsibilities
- Interest in the real estate / estate agency sector
Office Administrator. Job in Reading LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment in our Newbury office. Our team-oriented culture fosters professional growth, with opportunities for skill development and career advancement, all while maintaining a strong focus on delivering exceptional customer service. With a commitment to employee well-being and a positive work-life balance, we ensure that our staff feel valued and motivated in their roles.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Office Administrator. Job in Reading LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Office Administrator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile is up-to-date and reflects your skills and experience relevant to administrative roles. Connect with professionals in the real estate sector and engage with their content to get noticed.
✨Tip Number 3
Practice your interview skills! Prepare answers for common questions related to administrative tasks and customer service. Role-play with a friend to build confidence and ensure you can showcase your organisational skills effectively.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are key traits for an Office Administrator.
We think you need these skills to ace Office Administrator. Job in Reading LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Office Administrator role. Highlight your previous experience in fast-paced environments and any relevant skills that match the job description, like customer service and organisational abilities.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for the team. Mention specific experiences that relate to the responsibilities listed in the job description.
Show Off Your Skills:Don’t forget to mention your IT proficiency, especially with Word, Excel, and Outlook. If you have experience with KYC systems or knowledge of AML regulations, make sure to include that too – it’ll set you apart!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Office Administrator role. Familiarise yourself with the key responsibilities like managing KYC processes and liaising with clients. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise tasks and meet deadlines, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Brush Up on Communication Skills
Excellent communication is key for an Office Administrator. Practice articulating your thoughts clearly and professionally. You might even want to role-play common interview scenarios with a friend to ensure you come across as confident and approachable during the actual interview.
✨Demonstrate Your Team Spirit
This job requires a reliable and flexible team player. Think of instances where you've contributed positively to a team or helped improve processes. Sharing these stories will highlight your proactive approach and ability to build effective working relationships, which are crucial for this role.
