At a Glance
- Tasks: Manage rent accounts, negotiate payment plans, and provide welfare advice.
- Company: Join a dynamic team at LilyLifestyle in Reading.
- Benefits: Permanent hybrid role with competitive salary and flexible working.
- Other info: Full UK driving licence and own car needed for site visits.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in income management and strong customer service skills required.
The predicted salary is between 38000 - 38000 £ per year.
We’re working with a client looking for an Income Officer covering Newbury & Reading, based from the Greenham Hub. This is a permanent, hybrid role with a mix of home, office, and site visits.
What you’ll do:
- Manage rent & service charge accounts
- Negotiate payment plans
- Provide welfare & money advice
- Handle evictions & attend court when required
What you need:
- Experience in income management/debt recovery, strong customer service skills, and knowledge of housing/welfare benefits
- Full UK driving licence & own car required
Income Management Officer. Job in Reading LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As an Income Management Officer with us, you'll join a supportive and dynamic team based in the vibrant Greenham Hub, where we prioritise employee well-being and professional growth. We offer a competitive salary of £38,000, flexible hybrid working arrangements, and opportunities for continuous development, ensuring you can thrive both personally and professionally while making a meaningful impact in the community.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Income Management Officer. Job in Reading LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the housing and welfare sector on LinkedIn or local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Income Management Officers and practice your answers. We recommend using the STAR method to showcase your experience in income management and customer service.
✨Tip Number 3
Show off your skills! Bring along examples of how you've successfully managed rent accounts or negotiated payment plans in previous roles. Real-life stories can make you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar names when we’re reviewing candidates!
We think you need these skills to ace Income Management Officer. Job in Reading LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in income management and debt recovery. We want to see how your skills match the role, so don’t be shy about showcasing your customer service prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Income Officer position. Share specific examples of how you've managed accounts or provided welfare advice in the past.
Showcase Relevant Experience:When filling out your application, focus on your relevant experience. Mention any previous roles where you handled evictions or negotiated payment plans, as this will resonate with us at StudySmarter.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on income management and debt recovery principles. Familiarise yourself with the housing and welfare benefits relevant to the role, as this will show your potential employer that you're serious about the position.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you've successfully negotiated payment plans or offered advice, as these experiences will be key in demonstrating your fit for the role.
✨Be Ready for Real Scenarios
Expect questions that put you in real-life scenarios, like handling evictions or attending court. Practise your responses to these situations, focusing on how you would approach them with empathy and professionalism.
✨Plan Your Journey
Since this role involves site visits, ensure you have a plan for how you'll get to the Greenham Hub and other locations. Mentioning your driving licence and car during the interview can also reinforce your readiness for the hybrid nature of the job.
