At a Glance
- Tasks: Support vulnerable tenants with housing management and promote their independence.
- Company: Join a compassionate team dedicated to making a difference in people's lives.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Dynamic role with a focus on community wellbeing and tenant stability.
- Why this job: Make a real impact by helping individuals secure safe and compliant accommodation.
- Qualifications: Experience in housing support and working with vulnerable individuals is essential.
The predicted salary is between 30000 - 40000 £ per year.
Provide housing management and tenancy sustainment support to vulnerable tenants, ensuring safe, compliant accommodation and promoting independence while maintaining tenancy obligations.
Key Responsibilities
- Manage a caseload of properties and tenants, ensuring tenancies are sustained in line with agreements and company standards.
- Conduct regular property inspections and risk assessments, ensuring health & safety compliance and addressing maintenance issues promptly.
- Monitor rent and service charge payments, proactively managing arrears and supporting tenants to maximise income and access benefits.
- Provide person‑centred tenancy support to tenants with complex needs, including mental health, learning and physical disabilities.
- Work collaboratively with social care providers, local authorities, and external agencies to support tenant wellbeing and tenancy stability.
- Manage incidents, complaints, anti‑social behaviour, and tenancy breaches in line with company policies, ensuring appropriate action is taken.
- Maintain accurate records, reports, and documentation to meet audit and compliance requirements.
- Support tenant move‑ins, move‑outs, and void management to ensure properties are maintained and re‑let efficiently.
About you
- Experience in housing, supported living, or similar role.
- Experience working with vulnerable individuals (e.g. mental health, learning disabilities).
- Experience managing rent arrears and understanding welfare benefits (e.g. UC, HB, PIP).
- Experience in tenancy or housing management.
- Experience in intensive housing management or supported accommodation.
- Experience liaising with social care professionals and external agencies.
Housing Support Specialist. Job in Reading LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both our employees and the vulnerable tenants we serve. Located in Reading, our team enjoys access to professional development opportunities, enabling personal growth while making a meaningful impact in the community. With a focus on collaboration and respect, we ensure our staff are equipped with the resources they need to thrive in their roles as Housing Support Specialists.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Specialist. Job in Reading LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Follow companies like LilyLifestyle on LinkedIn and engage with their posts. This shows your interest and keeps you updated on any job openings they might have.
✨Tip Number 3
Prepare for interviews by practising common questions related to housing support. Think about your experiences with vulnerable individuals and how you've handled tenancy issues in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team.
We think you need these skills to ace Housing Support Specialist. Job in Reading LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Housing Support Specialist role. Highlight your experience with vulnerable individuals and any relevant housing management skills. We want to see how you fit into our mission!
Showcase Your Experience:When detailing your past roles, focus on specific examples that demonstrate your ability to manage tenancies and support tenants with complex needs. We love seeing real-life scenarios where you've made a difference!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing Support Specialist. Familiarise yourself with tenancy sustainment, housing management, and the specific needs of vulnerable tenants. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare examples from your past work that highlight your experience with vulnerable individuals and managing rent arrears. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewer to see how your skills align with their needs.
✨Be Person-Centred
Since the role involves supporting tenants with complex needs, be ready to discuss how you approach person-centred support. Think about how you can demonstrate empathy and understanding in your answers, as well as your ability to collaborate with social care providers and external agencies.
✨Stay Organised
Bring along any necessary documentation, such as your CV and references, and be prepared to discuss your record-keeping practices. Highlight your attention to detail and how you maintain accurate records, as this is crucial for compliance and audit requirements in the role.
