At a Glance
- Tasks: Support vulnerable tenants and manage housing to promote independence and wellbeing.
- Company: Join a compassionate team dedicated to making a difference in the community.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Dynamic role with a focus on community and tenant wellbeing.
- Why this job: Make a real impact by helping individuals thrive in their homes.
- Qualifications: Experience in housing support and working with vulnerable individuals is essential.
The predicted salary is between 30000 - 40000 £ per year.
Provide housing management and tenancy sustainment support to vulnerable tenants, ensuring safe, compliant accommodation and promoting independence while maintaining tenancy obligations.
Key Responsibilities
- Manage a caseload of properties and tenants, ensuring tenancies are sustained in line with agreements and company standards.
- Conduct regular property inspections and risk assessments, ensuring health & safety compliance and addressing maintenance issues promptly.
- Monitor rent and service charge payments, proactively managing arrears and supporting tenants to maximise income and access benefits.
- Provide person‑centred tenancy support to tenants with complex needs, including mental health, learning and physical disabilities.
- Work collaboratively with social care providers, local authorities, and external agencies to support tenant wellbeing and tenancy stability.
- Manage incidents, complaints, anti‑social behaviour, and tenancy breaches in line with company policies, ensuring appropriate action is taken.
- Maintain accurate records, reports, and documentation to meet audit and compliance requirements.
- Support tenant move‑ins, move‑outs, and void management to ensure properties are maintained and re‑let efficiently.
About you
- Experience in housing, supported living, or similar role.
- Experience working with vulnerable individuals (e.g. mental health, learning disabilities).
- Experience managing rent arrears and understanding welfare benefits (e.g. UC, HB, PIP).
- Experience in tenancy or housing management.
- Experience in intensive housing management or supported accommodation.
- Experience liaising with social care professionals and external agencies.
Housing and Support Officer. Job in Reading LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a Housing and Support Officer in Reading, you will join a dedicated team that prioritises the wellbeing of vulnerable tenants, fostering a supportive and inclusive work culture. Our company offers comprehensive training and development opportunities, ensuring you grow professionally while making a meaningful impact in the community. With a focus on collaboration and respect, we provide a rewarding environment where your contributions are valued and recognised.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing and Support Officer. Job in Reading LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with vulnerable tenants. Attend local events or join online forums to connect with others and learn about job openings that might not be advertised.
✨Tip Number 2
Show your passion during interviews! When you get the chance to chat with potential employers, make sure to highlight your experience with vulnerable individuals and your commitment to promoting independence. We want to see that you genuinely care about making a difference.
✨Tip Number 3
Prepare for scenario-based questions! Think about how you would handle specific situations related to tenancy support, such as managing arrears or dealing with anti-social behaviour. Practising your responses can help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! We often have exclusive listings and updates on roles that might be perfect for you. Plus, it shows us you're keen and know where to find the best opportunities!
We think you need these skills to ace Housing and Support Officer. Job in Reading LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Housing and Support Officer role. Highlight your experience with vulnerable individuals and any relevant housing management skills. We want to see how you fit into our mission!
Showcase Your Experience:When detailing your past roles, focus on specific examples that demonstrate your ability to manage tenancies and support tenants with complex needs. We love seeing real-life scenarios where you've made a difference!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points for key achievements and responsibilities. We appreciate clarity, and it helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing and Support Officer. Familiarise yourself with tenancy sustainment, housing management, and the specific needs of vulnerable tenants. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare examples from your past work that highlight your experience with vulnerable individuals and managing tenancies. Think about situations where you've successfully supported someone with complex needs or resolved a challenging issue. Real-life stories can make a big impact!
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with anti-social behaviour or managing rent arrears. Practice your responses to these scenarios, focusing on your problem-solving skills and your ability to work collaboratively with other agencies.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team you'll be working with, the challenges they face, or how success is measured in the role. It shows you're engaged and keen to learn more about the company culture.
