On-Call Care Support Navigator in Preston

On-Call Care Support Navigator in Preston

Preston Part-Time 20000 - 25000 £ / year (est.) No working from home possible
United Cerebral Palsy of Georgia

At a Glance

  • Tasks: Provide on-call support and practical advice to care teams and service users.
  • Company: Dedicated service provider focused on quality domiciliary care.
  • Benefits: Flexible hours, comprehensive training, and a supportive team environment.
  • Other info: Ideal for students seeking part-time work with meaningful impact.
  • Why this job: Make a real difference in people's lives while gaining valuable experience.
  • Qualifications: Experience in care or customer service is a plus, but not essential.

The predicted salary is between 20000 - 25000 £ per year.

The service provides an on call support for our domiciliary care branches outside of the usual office hours. You would be responsible for taking calls from our care teams and service users and providing practical help and advice on various scenarios that occur during early mornings, evenings and weekends. Full training is provided although the role would best suit someone who has experience or would be suitable for this position.

On-Call Care Support Navigator in Preston employer: United Cerebral Palsy of Georgia

As an On-Call Care Support Navigator, you will join a compassionate team dedicated to making a real difference in the lives of our service users. We pride ourselves on fostering a supportive work culture that values employee growth through comprehensive training and flexible working hours, allowing you to balance your personal commitments while contributing to our mission of delivering exceptional care. Located in a vibrant community, we offer unique opportunities for professional development and a chance to be part of a rewarding and meaningful service.

United Cerebral Palsy of Georgia

Contact Details:

United Cerebral Palsy of Georgia Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land On-Call Care Support Navigator in Preston

Tip Number 1

Network like a pro! Reach out to people in the care sector, join relevant groups on social media, and attend local events. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Practice your phone skills! Since this role involves taking calls, it’s crucial to be comfortable chatting with people. Try role-playing scenarios with friends or family to build your confidence and refine your advice-giving skills.

Tip Number 3

Be proactive! Don’t just wait for job postings to pop up. Reach out directly to care companies, including us at StudySmarter, and express your interest. A friendly email or call can make a lasting impression.

Tip Number 4

Stay flexible and open-minded! The care sector can be unpredictable, so being adaptable is key. Show potential employers that you’re ready to tackle any challenge that comes your way, especially during those early mornings and late evenings.

We think you need these skills to ace On-Call Care Support Navigator in Preston

Communication Skills
Problem-Solving Skills
Empathy
Time Management
Adaptability
Customer Service
Decision-Making

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. We want to see how you can bring value to our team, so don’t be shy about showcasing your strengths!

Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your fit for the On-Call Care Support Navigator role.

Show Your Passion:Let your enthusiasm for the role shine through! We love candidates who are genuinely excited about providing support and care. Share why this position resonates with you and how you can contribute to our mission.

Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly. We can’t wait to hear from you!

How to prepare for a job interview at United Cerebral Palsy of Georgia

Know the Role Inside Out

Make sure you understand what being an On-Call Care Support Navigator entails. Familiarise yourself with the responsibilities, especially how to handle calls from care teams and service users. This will help you answer questions confidently and show that you're genuinely interested in the role.

Prepare for Scenario Questions

Since you'll be providing practical help and advice, think about potential scenarios you might face during your shifts. Prepare examples from your past experiences where you've successfully navigated similar situations. This will demonstrate your problem-solving skills and ability to stay calm under pressure.

Show Your Empathy and Communication Skills

In this role, you'll need to communicate effectively with both care teams and service users. During the interview, highlight your interpersonal skills and give examples of how you've shown empathy in previous roles. This will reassure them that you can handle sensitive situations with care.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team handles particularly challenging calls. This shows that you're proactive and genuinely interested in how you can contribute to their service.