After-Hours Care Navigator in Preston

After-Hours Care Navigator in Preston

Preston Full-Time 20000 - 25000 £ / year (est.) No working from home possible
United Cerebral Palsy of Georgia

At a Glance

  • Tasks: Provide on-call support and practical advice to care teams and service users outside office hours.
  • Company: Dedicated domiciliary care service focused on quality support.
  • Benefits: Flexible hours, comprehensive training, and a supportive team environment.
  • Other info: Ideal for those seeking part-time work with meaningful impact.
  • Why this job: Make a real difference in people's lives while gaining valuable experience.
  • Qualifications: Experience in care or customer service is a plus, but not essential.

The predicted salary is between 20000 - 25000 £ per year.

The service provides on-call support for our domiciliary care branches outside of the usual office hours. You would be responsible for taking calls from our care teams and service users and providing practical help and advice on various scenarios that occur during early mornings, evenings, and weekends. Full training is provided although the role would best suit someone who has experience or would be willing to learn.

After-Hours Care Navigator in Preston employer: United Cerebral Palsy of Georgia

As an After-Hours Care Navigator, you will join a supportive and dedicated team that values your contributions and prioritises employee well-being. Our company fosters a collaborative work culture, offering comprehensive training and opportunities for professional growth, all while making a meaningful impact in the lives of our service users. Located in a vibrant community, we provide flexible working hours that accommodate your lifestyle, ensuring a rewarding balance between work and personal life.

United Cerebral Palsy of Georgia

Contact Details:

United Cerebral Palsy of Georgia Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land After-Hours Care Navigator in Preston

Tip Number 1

Network like a pro! Reach out to people in the care industry on LinkedIn or local community groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Practice your phone skills! Since you'll be taking calls as a Care Navigator, it’s crucial to sound confident and empathetic. Grab a friend and do some mock calls to get comfortable with handling different scenarios.

Tip Number 3

Show your passion for care! When you get the chance to chat with potential employers, share your experiences and why you love helping others. It’ll make you stand out from the crowd.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you land that After-Hours Care Navigator role. Plus, it shows you’re serious about joining our team!

We think you need these skills to ace After-Hours Care Navigator in Preston

Communication Skills
Problem-Solving Skills
Empathy
Time Management
Adaptability
Customer Service
Decision-Making

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the After-Hours Care Navigator role. Highlight any relevant experience you have in care support or customer service, as this will show us you're a great fit for the position.

Show Your Passion:We love seeing candidates who are genuinely passionate about care. In your application, share why you want to work with us and how you can contribute to our mission of providing excellent support to our service users.

Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. This helps us quickly understand your qualifications and enthusiasm for the role.

Apply Through Our Website:To make sure your application gets to us directly, please apply through our website. This way, we can easily track your application and get back to you faster!

How to prepare for a job interview at United Cerebral Palsy of Georgia

Know the Role Inside Out

Make sure you understand what an After-Hours Care Navigator does. Familiarise yourself with the responsibilities, especially how to handle calls from care teams and service users. This will help you answer questions confidently and show that you're genuinely interested in the role.

Prepare for Scenario Questions

Since you'll be dealing with various scenarios during your shifts, think about potential situations you might face. Prepare examples from your past experiences where you've provided practical help or advice. This will demonstrate your problem-solving skills and ability to stay calm under pressure.

Show Your Communication Skills

As a Care Navigator, clear communication is key. During the interview, practice articulating your thoughts clearly and concisely. You might even want to role-play some common scenarios with a friend beforehand to get comfortable with the type of conversations you’ll be having.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team supports each other during challenging calls. This shows that you’re proactive and genuinely interested in how you can contribute to the team.