At a Glance
- Tasks: Lead a dynamic telemarketing team and drive performance to meet targets.
- Company: Passionate company focused on exceptional customer service and team support.
- Benefits: Competitive salary, uncapped OTE, flexitime, and regular incentives.
- Other info: Enjoy a supportive environment with opportunities for personal development.
- Why this job: Make a real impact by motivating your team and building strong client relationships.
- Qualifications: Experience in managing sales teams and achieving performance targets.
The predicted salary is between 31000 - 46000 £ per year.
Our client, who is very passionate about bringing the best service to their customers and clients, takes pride in providing the best supportive and nurturing working environment for the team. They are recruiting for a Team Manager whose values align with the business.
To be considered for the role, you must have previous experience in managing a sales-based team and driving business to meet performance targets, whilst maintaining excellence in client and customer service. You must be driven, proactive, and ensure all team members are supported with training and development in the role.
Duties and Responsibilities
- Day to day team management, being point of contact for general needs and requests of the team.
- Motivate and support team members through regular communication and feedback.
- Deliver training and coaching sessions to support personal development.
- Build strong client partnerships, ensuring regular and effective communication.
- Build and manage pipelines, ensuring consistent client contact and retention.
- Take ownership of team KPIs and targets.
- Monitor and enforce compliance to company policies and procedures.
- Deal with escalations, finding solutions and resolutions.
- Monitor campaigns to exceed expectations, making continual progress and implementing solutions for improvement where needed.
Skills and Experience
- Has experience managing teams and achieving performance targets.
- Thrives in a fast-paced, client-focused sales environment.
- Demonstrates strong communication and interpersonal skills.
- Shows initiative, motivation, and a positive, solution-driven attitude.
- Is committed to personal development and progression.
Working Hours
- Monday to Friday (Flexitime around core hours available)
- 8.30am - 5.30pm Monday to Thursday
- 8.30am - 3pm Friday
Salary and Reward
- £31,000 basic + OTE (£12-15k OTE year one, £20k - £25k onward Uncapped)
- Flexitime.
- Regular Incentives & Rewards.
- Subsidised Gym Membership.
- Free Lunch Friday.
- Dress Down.
- Pool Table.
Telemarketing Team Leader. Job in Portsmouth LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At our Portsmouth-based company, we pride ourselves on fostering a supportive and nurturing work environment that empowers our Telemarketing Team Leader to thrive. With a strong focus on personal development, flexible working hours, and a range of incentives including subsidised gym memberships and free lunches, we ensure our employees feel valued and motivated. Join us to lead a dynamic team dedicated to delivering exceptional client service while enjoying a vibrant workplace culture.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Telemarketing Team Leader. Job in Portsmouth LilyLifestyle Jobs
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and work environment. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences can help you manage a sales-based team and drive performance targets, just like they want.
✨Tip Number 3
Show off your leadership skills! During the interview, share specific examples of how you’ve motivated and supported your team in the past. Highlight any training sessions you’ve delivered and how you’ve built strong client partnerships.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Telemarketing Team Leader. Job in Portsmouth LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous management roles and any sales achievements to show us you’re the right fit for the Telemarketing Team Leader position.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about leading a team and how you can contribute to our supportive environment. Share specific examples of how you've motivated teams in the past to meet performance targets.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application is clear and engaging. Use a friendly tone and don’t hesitate to let your personality shine through – we want to see the real you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their commitment to customer service and how they support their team. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their culture.
✨Showcase Your Leadership Skills
Since this role is all about managing a sales-based team, be ready to share specific examples of how you've motivated and supported your previous teams. Think about times when you’ve delivered training or coaching sessions and how you’ve helped team members achieve their targets.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle certain situations, like dealing with escalations or ensuring compliance with company policies. Prepare by thinking through potential scenarios and how you would approach them, focusing on your solution-driven attitude.
✨Demonstrate Your Client-Focused Mindset
Highlight your experience in building strong client partnerships and maintaining effective communication. Be ready to discuss how you’ve managed pipelines and ensured client retention, as this aligns closely with the responsibilities of the role.
