At a Glance
- Tasks: Coordinate plant and equipment hires, handle enquiries, and arrange deliveries.
- Company: Established plant hire business with a modern fleet and growth opportunities.
- Benefits: Competitive salary up to £33,000, 20 days holiday, and supportive work environment.
- Other info: Monday to Friday hours with breaks for a balanced work-life.
- Why this job: Join a dynamic team and play a key role in customer satisfaction.
- Qualifications: 3 years' experience in hire control or related field, strong communication skills.
The predicted salary is between 33000 - 33000 £ per year.
Our client is a well-established and growing plant hire business, supplying a modern fleet of plant machinery for both self-drive and operated hire across the UK.
The Role
As a Hire Controller, you will be responsible for coordinating plant and equipment hires, handling customer enquiries, preparing quotations, and arranging deliveries and collections.
Key Responsibilities
- Manage incoming hire enquiries by phone and email
- Prepare quotations and process hire orders
- Coordinate deliveries and collections
- Schedule equipment to maximise fleet utilisation
- Maintain accurate hire records and documentation
- Liaise with customers, drivers, and suppliers
- Resolve customer queries professionally
Skills and Experience Required
- Minimum 3 years' experience in a Hire Controller or similar role
- Previous experience within plant hire, tool hire, or a related industry
- Excellent communication and customer service skills
- Strong organisational and time management abilities
- Good IT skills and experience using scheduling systems
- Knowledge of plant machinery is advantageous
Working Hours
Monday to Friday, 7:30am to 5:00pm (including a 1-hour lunch break and two 15 minute breaks).
Holiday Entitlement: 20 days annual leave plus
Plant Hire Controller. Job in West Bromwich LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and expanding plant hire business in West Bromwich, where your role as a Hire Controller will be pivotal in delivering exceptional service to our customers. We offer a supportive work culture that values teamwork and professional growth, alongside competitive benefits including 20 days of annual leave and a salary of up to £33,000 per annum. With opportunities for career advancement and a modern fleet of machinery at your fingertips, this is an excellent place to build a rewarding career in the plant hire industry.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Plant Hire Controller. Job in West Bromwich LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the plant hire industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to hire coordination and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed hire orders or resolved customer queries in the past. This will demonstrate your ability to handle the responsibilities of a Hire Controller.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Plant Hire Controller. Job in West Bromwich LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in plant hire or similar roles. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hire Controller role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of plant machinery and the hire industry. Familiarise yourself with common equipment and their uses, as well as any recent trends in the market. This will show that you're not just interested in the role but also passionate about the industry.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and coordination. Think about scenarios where you've successfully managed enquiries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Show Off Your Organisational Skills
As a Hire Controller, organisation is key. Be prepared to discuss how you manage your time and prioritise tasks. You might even want to bring examples of how you've maximised fleet utilisation or handled multiple orders simultaneously in previous roles.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company and the role. Inquire about their fleet management systems or how they handle customer feedback. This shows your genuine interest and helps you assess if the company is the right fit for you.
