At a Glance
- Tasks: Welcome patients and coordinate their journey through our service.
- Company: Join a supportive team at Woolverstone LilyLifestyle Jobs.
- Benefits: Flexible 4-day work week with competitive hours.
- Other info: Opportunity to grow in a dynamic healthcare environment.
- Why this job: Make a difference in patients' lives while developing your skills.
- Qualifications: Customer service experience and strong IT skills required.
The predicted salary is between 24000 - 30000 £ per year.
Location: Ipswich
Temporary Ongoing Booking
Key Responsibilities- Welcoming patients and coordinating their journey throughout the service
- Handling telephone and face‑to‑face enquiries professionally and efficiently
- Booking appointments in line with clinical priorities and service protocols
- Managing and distributing reports and imaging data within required timescales
- Supporting administrative and month‑end processes for the wider management team
- Assisting with invoicing, payment collection, and banking duties
- Maintaining accurate patient and service records using internal systems
- Previous experience in a customer‑facing or patient‑facing role
- Strong IT skills, including confidence using Microsoft Office systems
- Excellent verbal and written communication skills
- Ability to work independently and collaboratively within a team environment
- Strong organisational skills with attention to detail
- 37.5 hours per week
- 4‑day working pattern across Monday to Saturday
- Shifts between 8:00am and 6:00pm
Patient Services Administrator. Job in Woolverstone LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Woolverstone Lily, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and individual contributions. Our Patient Services Administrators enjoy flexible working hours, opportunities for professional development, and a commitment to employee well-being, all within a vibrant healthcare environment in Ipswich. Join us to make a meaningful impact on patient care while advancing your career in a dynamic setting.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Patient Services Administrator. Job in Woolverstone LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research Woolverstone LilyLifestyle and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves handling enquiries and coordinating patient journeys, make sure you can articulate your thoughts clearly. Role-play with a friend or use online resources to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Woolverstone LilyLifestyle.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive job listings that you won’t find anywhere else!
We think you need these skills to ace Patient Services Administrator. Job in Woolverstone LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer-facing roles and showcases your strong IT skills. We want to see how you can bring your unique flair to the Patient Services Administrator position!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role, focusing on your communication skills and organisational abilities. Let us know how you can enhance our patient journey!
Showcase Your Attention to Detail:In this role, accuracy is key! When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Services Administrator. Familiarise yourself with the key tasks like booking appointments and managing patient records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves handling enquiries both over the phone and face-to-face, practice articulating your thoughts clearly. Prepare examples from your past experiences where you successfully communicated with patients or customers. This will highlight your verbal and written communication skills.
✨Demonstrate Your IT Proficiency
As strong IT skills are essential, be ready to discuss your experience with Microsoft Office and any other relevant software. You might even want to brush up on your skills before the interview, so you can confidently talk about how you've used these tools in previous roles.
✨Emphasise Teamwork and Organisation
This position requires both independent work and collaboration. Think of examples where you've worked effectively in a team or managed multiple tasks simultaneously. Highlighting your organisational skills and attention to detail will show that you're well-suited for the fast-paced environment of patient services.
