At a Glance
- Tasks: Be the friendly face for patients, managing enquiries and appointments.
- Company: Join a respected healthcare team in a supportive environment.
- Benefits: Enjoy a competitive salary, 25 days holiday, and great perks.
- Other info: Flexible hours and a positive team culture await you!
- Why this job: Make a real difference in patients' lives while growing your career.
- Qualifications: Experience in reception or customer service, with strong communication skills.
The predicted salary is between 26000 - 26000 £ per year.
A highly regarded business is seeking a patient-focused Medical Receptionist to join their team on the outskirts of Epsom.
The Role
- Act as the first point of contact for patients, supporting them throughout their journey from initial enquiry through to aftercare.
Key Responsibilities
- Welcoming patients and providing a professional front-of-house experience
- Managing patient enquiries via phone, email, and face-to-face communication
- Coordinating appointments, clinic schedules, and patient flow
- Updating and maintaining accurate patient records and internal systems
- Supporting the patient journey from initial consultation through to aftercare
- Handling payments and general administrative duties
- Carrying out follow-up communication and post-appointment calls
- Liaising with clinicians and the wider team to ensure a seamless patient experience
- Ensuring all records and documentation are maintained accurately and confidentially
The Candidate
- Previous experience within a reception, healthcare, or customer-facing office role
- Excellent communication & interpersonal skills
- Highly organised with strong attention to detail
- Comfortable working within a fast-paced environment
- Strong IT skills, including Microsoft Office
- Professional, empathetic, and proactive approach
- Flexible team player with a positive attitude
The Package
- Monday to Friday working hours
- Starting salary of 26,000 per annum
- 25 days holiday plus bank holidays
- Amazing company benefits provided
This is a fantastic opportunity to join a supportive and growing organisation offering long-term stability within a professional environment.
Patient-Focused Medical Receptionist. Job in Oxshott LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a highly regarded organisation in Oxshott as a Patient-Focused Medical Receptionist, where you will be part of a supportive team dedicated to providing exceptional patient care. Enjoy a professional work environment with Monday to Friday hours, a competitive salary of £26,000 per annum, and generous benefits including 25 days holiday plus bank holidays. This role offers excellent opportunities for personal and professional growth within a thriving healthcare setting, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Patient-Focused Medical Receptionist. Job in Oxshott LilyLifestyle Jobs
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and how they support patients can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Medical Receptionist, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable with handling enquiries and providing a warm welcome.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and keen to understand how you can contribute to the patient journey and the overall team dynamic.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and reinforce your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Patient-Focused Medical Receptionist. Job in Oxshott LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Medical Receptionist role. Highlight any previous experience in healthcare or customer-facing roles, as this will show us you’re a great fit for our team.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for patient care and how you can contribute to our supportive environment. Be genuine and let your personality come through!
Show Off Your Communication Skills:As a Medical Receptionist, communication is key. In your application, give examples of how you've effectively managed enquiries or supported patients in the past. This will help us see your potential in providing a professional front-of-house experience.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Medical Receptionist. Familiarise yourself with patient journey processes and how to manage enquiries effectively. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Medical Receptionist, excellent communication is key. Prepare examples of how you've successfully handled patient interactions in the past, whether face-to-face or over the phone. This will highlight your interpersonal skills and ability to create a welcoming environment.
✨Demonstrate Organisational Skills
Being highly organised is crucial in this role. Think of specific instances where you've managed multiple tasks or appointments efficiently. Share these examples during your interview to show that you can handle the fast-paced environment with ease.
✨Emphasise Your Team Player Attitude
The job requires liaising with clinicians and other team members, so it's important to convey your ability to work well in a team. Discuss how you've collaborated with others in previous roles and how you can contribute positively to the workplace culture.
