At a Glance
- Tasks: Manage parts inventory and assist customers with their needs.
- Company: Join a dynamic team at a leading automotive parts provider.
- Benefits: Enjoy a Monday to Friday schedule with onsite parking.
- Other info: Opportunity to learn all areas of the busy parts department.
- Why this job: Gain hands-on experience in a fast-paced environment while helping customers.
- Qualifications: Customer service experience and proficiency in Microsoft Excel are preferred.
The predicted salary is between 25000 - 30000 £ per year.
We are currently recruiting for a Parts Advisor to join our clients team. The successful candidate will be responsible for managing parts inventory, assisting customers, and ensuring smooth communication between departments. This successful candidate will learn all areas of this busy parts department and will be able to assist or cover for any job role within the department.
Duties
- Assist customers in identifying and selecting the correct parts, providing excellent phone etiquette and customer service.
- Manage and update parts inventory using Microsoft Excel and other organisational tools.
- Process orders accurately and efficiently, ensuring timely delivery or collection of parts.
- Maintain a clean and organised parts department, adhering to safety standards.
- Communicate effectively with suppliers and internal teams regarding stock levels and order status.
- Support maintenance activities related to parts storage and handling.
- Keep detailed records of transactions, returns, and warranty claims.
- Provide technical advice on maintenance procedures when required.
Experience
- Previous experience in a similar Parts Advisor / Sales Administrator or customer service role within the automotive or maintenance industry is preferred.
- Experience with Kerridge would be ideal.
- Proficiency in Microsoft Excel and basic computer skills are essential.
- Excellent communication skills, both verbal and written, with a professional phone manner.
- Organisational skills with the ability to multitask in a fast-paced environment.
- Knowledge of vehicle maintenance or technical understanding of parts is beneficial but not mandatory.
Monday - Friday 8am - 5pm Parking onsite.
Parts Advisor. Job in Whitgreave LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Joining our team as a Parts Advisor in Whitgreave offers you the chance to thrive in a dynamic work environment where your contributions are valued. We pride ourselves on fostering a supportive culture that encourages professional growth and development, with opportunities to learn all aspects of our busy parts department. Enjoy the benefits of a Monday to Friday schedule, onsite parking, and the satisfaction of providing exceptional service to our customers while working alongside a dedicated team.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor. Job in Whitgreave LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work as Parts Advisors. You never know who might have a lead on a job or can give you insider info about the company.
✨Tip Number 2
Practice your phone etiquette! Since you'll be assisting customers and communicating with suppliers, make sure you're comfortable chatting on the phone. Role-play with a friend to nail that professional tone.
✨Tip Number 3
Brush up on your Excel skills! Since managing parts inventory is key, being proficient in Excel will set you apart. Check out some online tutorials to get familiar with functions that can help you stay organised.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to keep track of your progress. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace Parts Advisor. Job in Whitgreave LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service or parts management. We want to see how your skills match the Parts Advisor role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share your passion for the automotive industry and how your previous roles have prepared you for this position.
Show Off Your Tech Skills:Since we use tools like Microsoft Excel, make sure to mention your proficiency with it in your application. If you’ve got experience with Kerridge or similar systems, definitely highlight that too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Parts
Familiarise yourself with common automotive parts and their functions. This will help you answer technical questions confidently and show your genuine interest in the role.
✨Excel Skills on Point
Brush up on your Microsoft Excel skills, especially if you have experience with inventory management. Be ready to discuss how you've used Excel in previous roles to manage data effectively.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in past roles. Think about specific situations where you helped a customer find the right part or resolved an issue efficiently.
✨Communication is Key
Practice your verbal communication skills, especially phone etiquette. You might be asked to demonstrate how you would handle a customer call, so be clear, polite, and professional.
