At a Glance
- Tasks: Deliver top-notch customer service and manage order tracking efficiently.
- Company: Join a dynamic team at LilyLifestyle in Astwood Bank.
- Benefits: Earn £13.48 per hour with flexible part-time hours.
- Other info: Perfect for students seeking valuable experience in a supportive environment.
- Why this job: Make a real difference by helping customers and building relationships.
- Qualifications: Strong communication skills and a can-do attitude required.
The predicted salary is between 16824 - 16824 £ per year.
Location: Redditch
Pay: £13.48 per hour, 24 hours per week, permanent. Salary of £16,824 pro rata.
Hours: Wednesday to Friday, 07:00am to 15:30pm, including a 30-minute unpaid break.
HR Employment are currently recruiting for a Part Time Customer Service Administrator. The successful candidate must be able to communicate effectively, be highly organised and remain focused under pressure. They must take control of tracking the movement of goods from A to B and keep customers informed. The post holder must always be in full control and be able to communicate at the highest level. Must have a can-do attitude and take pride in the job.
Main Duties:
- Delivering high level of Customer Service
- Loading orders onto the system
- Maintaining various spreadsheets to aid customer service
- Building positive relationships with carriers
- Building customer relationships through clear communication
- Communicating with subcontractors
- Keeping customers updated as to the progress of jobs
- Closing out job files by obtaining POD and any other required information (Purchase orders etc) and scanning documents onto the system
- Ensuring clear and accurate communication with the warehouse so they are aware of returns and outgoing loads and can plan work effectively
- Ensuring jobs are completed on the system and checked prior to invoicing
- Maintenance of system data and its integrity
- Dealing with invoice queries
Experience and Skills needed:
- Good listener with the ability to resolve issues
- Self-managing and good attention to detail
- Second European language is an advantage
- Ability to multitask and prioritise
- Highly organised with the ability to remain focussed under pressure
- Flexibility and a team player
- Confident
- Good time-management
- Adaptable to change
If you are interested in our Part Time Customer Service Administrator, please apply now.
Part Time Customer Service Administrator Role. Job in Astwood Bank LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an excellent employer, offering a supportive work culture that values communication and teamwork. Our part-time Customer Service Administrator role in Redditch provides competitive pay and flexible hours, allowing for a healthy work-life balance while fostering personal and professional growth through ongoing training and development opportunities. Join us to be part of a dynamic team where your contributions are recognised and appreciated.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Customer Service Administrator Role. Job in Astwood Bank LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on LilyLifestyle. Understanding their values and culture can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common customer service scenarios you might face in the role. Think about how you'd handle difficult customers or manage multiple tasks at once. This will help you feel more confident during the interview.
✨Tip Number 3
Show off your communication skills! Since this role requires clear communication, be sure to demonstrate your ability to articulate your thoughts clearly during the interview. Use examples from your past experiences to highlight your skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds.
We think you need these skills to ace Part Time Customer Service Administrator Role. Job in Astwood Bank LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experiences that match the job description. We want to see how you can deliver high levels of customer service and manage tasks effectively.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your can-do attitude and how you take pride in your work. Let us know why you're the perfect fit for our team!
Show Off Your Communication Skills:Since communication is key in this role, make sure your application reflects your ability to communicate clearly and effectively. We love candidates who can build positive relationships with customers and carriers alike.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Administrator role. Familiarise yourself with the key responsibilities like tracking goods and maintaining spreadsheets. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since effective communication is crucial for this role, prepare examples of how you've successfully communicated with customers or team members in the past. Think about situations where you resolved issues or built positive relationships, as these will highlight your ability to connect with others.
✨Demonstrate Your Organisational Skills
Being highly organised is a must for this job. Bring along examples of how you've managed multiple tasks or projects simultaneously. You could even mention specific tools or methods you use to stay organised, which will show that you can handle the demands of the role.
✨Emphasise Your Can-Do Attitude
Employers love candidates who take pride in their work and have a positive attitude. Be ready to share instances where you've tackled challenges head-on or gone the extra mile to ensure customer satisfaction. This will help convey that you're the right fit for their team.
