At a Glance
- Tasks: Coordinate customer orders and deliveries in a fast-paced logistics environment.
- Company: Join a leading logistics operation with a supportive team culture.
- Benefits: Enjoy 25 days holiday, early finishes, and a competitive part-time salary.
- Other info: Flexible part-time hours with opportunities for growth.
- Why this job: Make a real impact while developing your customer service skills.
- Qualifications: Strong customer service experience and excellent organisational skills.
The predicted salary is between 12 - 15 £ per hour.
Hours: Wednesday Friday 07:30
Type: Permanent
Are you highly organised, customer-focused, and confident working in a fast-paced environment where no two days are the same? We’re working with a leading logistics operation that’s looking for a sharp, proactive Customer Service Administrator to join their busy team on a part-time basis. This is a hands-on role where you’ll be right at the centre of the action coordinating movements, supporting customers, and keeping everything running smoothly from order to delivery.
What you’ll be doing:
- Acting as a key point of contact for customers, carriers, and internal teams
- Processing orders accurately and ensuring all jobs are correctly logged on the system
- Tracking deliveries and proactively keeping customers updated every step of the way
- Managing full job files from start to finish, including PODs and supporting documentation
- Liaising closely with warehouse, operations, accounts, and external partners
- Handling queries, invoice issues, and customer concerns quickly and professionally
- Ensuring systems and records are accurate, up to date, and audit-ready
- Escalating issues where needed and helping keep operations running without disruption
What we’re looking for:
- Strong customer service and administration experience
- Confident communicator who can build relationships quickly
- Highly organised with the ability to juggle multiple priorities
- Excellent attention to detail and accuracy with data
- Comfortable using Microsoft Office and internal systems
- A proactive, can-do attitude; you take ownership, not excuses
- Experience in logistics/transport/freight is a bonus, not a must
Why apply?
- Great part-time structure: 3 set days a week (Wed-Fri)
- Early starts, early finishes; your afternoons are yours
- 25 days holiday + bank holidays (pro-rata)
- Be part of a fast-moving, supportive operations team where your work genuinely matters
- A role with variety, responsibility, and real ownership from day one
Part Time Customer Service Administrator. Job in Astwood Bank LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic logistics operation in Astwood Bank as a Part-Time Customer Service Administrator, where your organisational skills and customer focus will be truly valued. Enjoy a supportive work culture that prioritises employee well-being with a structured part-time schedule, generous holiday allowance, and opportunities for personal growth within a fast-paced environment. Here, every day brings new challenges and the chance to make a real impact on our operations and customer satisfaction.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Customer Service Administrator. Job in Astwood Bank LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out from the crowd.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to customer service. Think about how you'd handle specific situations, especially in a fast-paced environment like logistics.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Part Time Customer Service Administrator. Job in Astwood Bank LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your customer service and administration experience. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Show Off Your Organisational Skills:Since this role is all about juggling multiple priorities, give us examples of how you’ve managed tasks in a busy environment. We love seeing candidates who can keep everything running smoothly, so let that shine through!
Be Proactive in Your Approach:We’re looking for someone with a can-do attitude, so make sure to mention any times you've taken ownership of a situation or solved a problem. It’s all about showing us you’re ready to jump in and get things done!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like processing orders and managing job files. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Customer Service Skills
Since this role is all about customer interaction, be ready to share specific examples of how you've handled customer queries or concerns in the past. Highlight your proactive attitude and how you’ve built relationships quickly in previous roles.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage multiple priorities and keep everything running smoothly. You might want to mention any tools or methods you use to stay organised, especially in a fast-paced environment like logistics.
✨Be Ready to Talk Tech
Brush up on your Microsoft Office skills and any internal systems you’ve used before. If you have experience in logistics or transport, be sure to mention it, as it could give you an edge. Showing confidence in using technology will reassure them that you can handle the administrative side of the role.
