At a Glance
- Tasks: Support customers with enquiries and coordinate essential administrative tasks.
- Company: Join a highly desirable employer with a focus on customer service.
- Benefits: Enjoy 25 days holiday, hybrid working, and flexible benefits.
- Other info: Flexible hours with great career development opportunities.
- Why this job: Make a difference by being the key link between customers and teams.
- Qualifications: Strong customer service skills and teamwork experience required.
The predicted salary is between 12 - 15 £ per hour.
Our client is looking for Customer Liaison Officers to provide essential administrative support in processing case work from initial customer enquiry through to maintenance of project, at a pace, quality and cost that meet customer expectations and business objectives. This customer service and administrative role is a key interface between our customers, technical staff, sub-contractors and the public.
Key Responsibilities
- Coordinate visit arrangements
- Provide customers with visit confirmations and quotes
- Coordinate and book travel arrangements
- Progress casework in line with company process and policy
- Maintain and update databases
- Respond to internal and external enquiries
- Perform general administration tasks
- Support other teams and departments
- Assist in organising meetings
Key Attributes
- Excellent customer service skills
- Display accurate written and clear verbal communication skills
- Have demonstrable experience working as part of a team
- Be able to prioritise workload to meet deadlines
- Have good knowledge of Microsoft Office software
Benefits
- 25 days holiday plus Bank Holidays (pro rata)
- Hybrid working (After full training is complete)
- Childcare vouchers
- Flexible benefits programme
- Highly desirable employer contribution pension
- 3x life assurance
- Onsite parking – not guaranteed
- First come first serve (residential parking nearby)
- Health cash plan
Hours: 20-25 hours per week, across 5 days (Monday-Friday) hybrid working available.
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation.
Part time Customer Liaison Officer. Job in Staines LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
March Recruitment is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With flexible working arrangements, generous holiday allowances, and a comprehensive benefits package, including a pension scheme and health cash plan, employees can thrive both personally and professionally in the vibrant town of Staines. Join us to be part of a dynamic team where your contributions are valued and growth opportunities abound.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part time Customer Liaison Officer. Job in Staines LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at the company. A personal connection can really help you stand out in the crowd.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want to show that we’re not just interested in any job, but specifically in this role and what it means to the team.
✨Tip Number 3
Practice your responses to common interview questions. We can even do mock interviews with friends to get comfortable talking about our skills and experiences.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can leave a lasting impression and shows that we’re genuinely interested in the position.
We think you need these skills to ace Part time Customer Liaison Officer. Job in Staines LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Customer Liaison Officer. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills:Since this role is all about clear communication, don’t hold back! Use your written application to demonstrate your ability to convey information accurately and effectively. We love a good communicator!
Highlight Teamwork Experience:We’re looking for someone who can work well with others, so be sure to mention any past experiences where you’ve collaborated successfully. It’s all about showing us you can be a great part of our team!
Apply Through Our Website:To make things easier for both of us, please apply through our website. It streamlines the process and ensures your application gets to the right place quickly. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Liaison Officer. Familiarise yourself with the key tasks like coordinating visit arrangements and maintaining databases. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about customer interaction, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or went above and beyond for a customer. This will highlight your suitability for the position.
✨Brush Up on Your Microsoft Office Skills
As the job requires good knowledge of Microsoft Office, it’s a great idea to review your skills in Word, Excel, and Outlook. Be prepared to discuss how you've used these tools in previous roles, especially in managing casework or coordinating tasks.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the company culture, team dynamics, and what success looks like in this role. This shows that you’re engaged and serious about finding the right fit for both you and the employer.
