At a Glance
- Tasks: Coordinate maintenance schedules and ensure efficient communication between customers and engineers.
- Company: Join a dynamic Maintenance & Facilities Management Contractor in Paisley.
- Benefits: Gain valuable experience in a fast-paced environment with opportunities for growth.
- Other info: Perfect for those looking to kickstart their career in facilities management.
- Why this job: Be the key link that keeps operations running smoothly and make a real difference.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 25000 - 32000 £ per year.
3D Personnel are looking for an organised and proactive Service Coordinator to join a Maintenance & Facilities Management Contractor. This role is ideal for someone who enjoys working in a fast‑paced environment, communicating with customers, and coordinating engineers to ensure works are completed efficiently and on schedule. This position would suit someone with experience as a Service Coordinator, Scheduler, Maintenance Planner, Maintenance Administrator, Helpdesk Coordinator, or Customer Service Administrator within a Maintenance or FM environment.
Key Responsibilities
- Scheduling appointments and reactive maintenance works for engineers and service teams
- Coordinating daily workloads and updating schedules in real time
- Handling inbound and outbound calls with customers, tenants, contractors, and engineers
- Liaising between customers and engineers to ensure smooth communication throughout works
- Raising and managing service jobs through the company system
- Monitoring progress of ongoing works and ensuring updates are provided to customers
- Prioritising urgent and emergency maintenance requests
- Maintaining accurate records, job notes, and service documentation
- Supporting the operations team with general administrative duties
Requirements
- Strong communication and customer service skills
- Excellent organisational and time management abilities
- Ability to multitask and work under pressure in a busy environment
- Confident using Microsoft Office and scheduling systems
- Previous experience within maintenance, facilities management, property services, or scheduling is preferred but not essential
- Positive attitude and willingness to learn
Service Coordinator. Job in Paisley LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At 3D Personnel, we pride ourselves on being an excellent employer, offering a dynamic work environment in Paisley where our Service Coordinators can thrive. With a strong focus on employee growth and development, we provide comprehensive training and support, ensuring that our team members are well-equipped to excel in their roles. Our collaborative culture fosters open communication and teamwork, making it a rewarding place to work for those who are passionate about delivering exceptional service in the maintenance and facilities management sector.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator. Job in Paisley LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research 3D Personnel and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice your communication skills. As a Service Coordinator, you'll be chatting with customers and engineers all day. Role-play some scenarios with a friend to boost your confidence!
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past experiences where you successfully managed schedules or coordinated teams. This will impress them during the interview!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Service Coordinator. Job in Paisley LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience as a Service Coordinator or in similar roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your organisational and communication abilities!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our fast-paced environment. Share specific examples of how you've successfully coordinated teams or managed schedules in the past.
Show Off Your Tech Skills:Since we rely on scheduling systems and Microsoft Office, make sure to mention any relevant software experience. If you've used similar tools before, let us know how you’ve leveraged them to improve efficiency!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Coordinator. Familiarise yourself with scheduling systems and maintenance processes, as well as the specific needs of the company. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves liaising between customers and engineers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in fast-paced environments. This will highlight your ability to handle inbound and outbound calls with ease.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and prioritise urgent requests. You could share specific strategies or tools you use to stay organised, like digital calendars or task management apps. This will reassure the interviewer that you can handle the busy nature of the job.
✨Bring a Positive Attitude
A positive attitude can go a long way in an interview. Be enthusiastic about the opportunity and express your willingness to learn and adapt. Companies love candidates who are eager to grow and contribute positively to the team dynamic.
