At a Glance
- Tasks: Support customer operations, process orders, and handle enquiries with a focus on excellent service.
- Company: Join a global leader in the industry with a dynamic team.
- Benefits: Competitive pay, hybrid work model, and potential for contract extension.
- Other info: Enjoy a supportive environment with opportunities for growth.
- Why this job: Make a real difference in customer support while developing your skills.
- Qualifications: Experience in customer support and familiarity with SAP or CRM systems.
The predicted salary is between 29250 - 29250 £ per year.
Location: Paisley, Glasgow
Pay Rate: 15.00 per hour (approx. 29,250 per annum based on 37.5 hours per week)
Working Hours: Monday to Friday, 9:00am - 5:30pm
Work Pattern: Hybrid - 2 days working from home following approximately 6 weeks of onsite training
Parking: On-site parking available
Start Date: As soon as possible
Contract Type: Minimum 6-month temporary contract (with potential for extension)
Role Overview
A global organisation and industry leader is seeking a Customer & Sales Support Coordinator to join its growing team. This role plays a key part in supporting day-to-day customer operations, including order processing, quotation preparation, and handling a range of telephone and email enquiries. You will also provide support to internal teams and assist with technical queries, ensuring a consistently high level of customer service across all interactions.
Key Responsibilities
- Process customer orders accurately and efficiently
- Prepare and issue quotations in line with customer requirements
- Respond to customer enquiries via telephone and email in a timely manner
- Provide administrative and technical support to sales and customer service teams
- Maintain accurate records using SAP, CRM, or similar systems
- Manage multiple tasks effectively while working under pressure
- Build and maintain strong relationships with both internal stakeholders and external customers
Skills & Experience Required
- Previous experience in a customer support or administrative role
- Familiarity with SAP, CRM, or similar business systems
- Strong communication skills, both written and verbal
- Excellent interpersonal skills with the ability to build relationships at all levels
- Highly organised with strong prioritisation skills
- Detail-focused with a commitment to accuracy in a fast-paced environment
- Demonstrated commitment to delivering excellent customer service
Customer & Sales Support Coordinator - Remote and Onsite. Job in Paisley LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a global leader in the industry as a Customer & Sales Support Coordinator, where you will thrive in a supportive and dynamic work environment located in Paisley, Glasgow. With a hybrid work pattern that allows for flexibility after comprehensive training, you will benefit from competitive pay, on-site parking, and opportunities for professional growth within a company that values exceptional customer service and teamwork.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer & Sales Support Coordinator - Remote and Onsite. Job in Paisley LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer support and sales. Role-play with a friend or use online resources to boost your confidence.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the role.
We think you need these skills to ace Customer & Sales Support Coordinator - Remote and Onsite. Job in Paisley LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer & Sales Support Coordinator role. Highlight your previous experience in customer support and any familiarity with systems like SAP or CRM. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a bit of personality!
Showcase Your Communication Skills:Since this role involves a lot of communication, make sure your written application reflects your strong communication skills. Use clear and professional language, and don’t forget to proofread for any typos or errors!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you’re familiar with the company and its products. Research their customer service approach and be ready to discuss how your previous experience aligns with their needs, especially in handling enquiries and processing orders.
✨Showcase Your Skills
Prepare examples that highlight your communication and organisational skills. Think of specific situations where you’ve successfully managed multiple tasks or resolved customer issues, as this will demonstrate your ability to thrive under pressure.
✨Get Technical
Brush up on your knowledge of SAP, CRM, or similar systems. Be prepared to discuss how you’ve used these tools in past roles, as familiarity with these systems is crucial for the position.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the team. This shows your genuine interest in the position and helps you understand how you can contribute to maintaining high customer service standards.
