At a Glance
- Tasks: Lead a team of engineers in managing HVAC operations and ensuring client satisfaction.
- Company: Join a respected HVAC contractor with a nationwide presence and employee-owned culture.
- Benefits: Competitive salary, car allowance, annual bonus, and profit-sharing scheme.
- Other info: Opportunities for professional development and career progression in a supportive team.
- Why this job: Make a real impact in a dynamic environment while being part of an employee-owned business.
- Qualifications: Experience in service management, HVAC technical knowledge, and strong client relationship skills.
The predicted salary is between 58000 - 65000 £ per year.
Position: HVAC Operations Manager
Location: M4/M40/M1
Salary: 58,000 - 65,000 DOE
Client Service Manager required, our client is a well-known and respected HVAC contractor with the majority of their accounts operating within the commercial sector including restaurants, hotels and leisure centres, but also clients operating sites within healthcare, industrial or education settings. They have a nationwide presence, with regional offices throughout the UK supporting over 130 employees, generating a turnover in excess of 20M. They offer installation, service, maintenance, fault finding and repair on a range of HVAC equipment, predominately air conditioning, chillers, AHU's, ventilation and commercial heating.
Our client's business is setup as an Employee-Owned Trust, effectively making all employees collective owners of the business. The benefits of operating this way means that you, as an employee genuinely have a say in the company's management and can be involved in decision‑making processes and as the company generates profits, these will be distributed to employees. Its aim is to provide a long‑term view of business success where employees have a vested interest in the company's performance and longevity.
The successful candidate will be responsible and accountable for a P&L of approximately 1.3M. The day‑to‑day responsibilities will be to efficiently manage the service and maintenance contract and operations throughout the patch ensuring client satisfaction is achieved. In order to succeed the targets set for the patch the Manager will oversee and manage a team of mobile engineers driving service quality standards and productivity of the engineers. The Manager must also ensure continuous improvements as well as maintaining and growing client relationships to ensure contract extensions and remedial works whilst keeping tabs on the profit and loss monitoring top and bottom‑line figures and cost control.
It is expected that the successful candidate will be a stable, committed, driven and commercially astute service manager / operations manager that has proven, demonstrable experience in HVAC technical mastery, management and leadership, client relationships and controlling P&L.
Salary & Benefits
- Basic Salary 58,000 - 65,000 DOE
- Car allowance - 500pm
- Annual bonus targeted on net profit, service, compliance & engineer development
- Employee‑owned trust profit sharing scheme, increases with time served
- Pension
- Any further package details to be discussed at interview stage
Job Requirements
- Proven service management or operations management experience leading and planning work for a team of engineers.
- HVAC technical background with knowledge of heating, cooling, wet systems and plant rooms.
- Confident leading technical conversations with clients discussing systems as well as service and maintenance works, schedules and remedial works.
- Proven client facing / customer service skills with experience of service and maintenance contract framework and negotiations.
- Drive for continuous professional development, progression and increasing responsibilities.
- Confident with P&L, budget and cost control etc.
HVAC Operations Lead. Job in Oxford LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As an Employee-Owned Trust, our company fosters a unique work culture where every employee has a voice in management decisions and shares in the profits, creating a strong sense of ownership and commitment. Located in Oxford, we offer competitive salaries, a car allowance, and an annual bonus, alongside opportunities for professional growth and development within a supportive team environment. Join us to be part of a respected HVAC contractor that values your contributions and invests in your future.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land HVAC Operations Lead. Job in Oxford LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the HVAC industry, attend local events, and join relevant online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their client base and be ready to discuss how your experience aligns with their needs. Show them you're not just another candidate, but someone who genuinely cares about their success.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re the perfect fit for the HVAC Operations Lead role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly shows your enthusiasm for the role. Plus, it’s a great way to keep track of your applications.
We think you need these skills to ace HVAC Operations Lead. Job in Oxford LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HVAC Operations Manager role. Highlight your relevant experience in service management and technical mastery, especially in HVAC systems. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your past achievements in managing teams and client relationships, and don’t forget to mention your passion for continuous improvement.
Showcase Your Leadership Skills:As an HVAC Operations Manager, leadership is key. In your application, emphasise your experience in leading teams and driving service quality standards. We love to see candidates who can inspire and motivate their teams to achieve great results!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re genuinely interested in joining our employee-owned team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your HVAC Stuff
Make sure you brush up on your technical knowledge about HVAC systems, including air conditioning, chillers, and ventilation. Be ready to discuss specific projects you've worked on and how you've tackled challenges in the past.
✨Showcase Your Leadership Skills
As an Operations Lead, you'll need to demonstrate your ability to manage a team effectively. Prepare examples of how you've led teams, improved service quality, and driven productivity. Highlight any experience you have with training or mentoring engineers.
✨Understand the Business Side
Familiarise yourself with P&L management and cost control. Be prepared to discuss how you've managed budgets in previous roles and how you can contribute to the company's financial success. This will show that you're not just technically savvy but also commercially astute.
✨Client Relationship Focus
Since client satisfaction is key, think of examples where you've successfully built and maintained client relationships. Be ready to talk about how you've handled negotiations and ensured contract renewals, as this will be crucial for the role.
