At a Glance
- Tasks: Manage daily operations and ensure top-notch guest experiences in serviced apartments.
- Company: Premium serviced apartments operator in Central London.
- Benefits: £35k salary, 28 days holiday, medical insurance, and wellness perks.
- Other info: Enjoy team events, recognition awards, and career growth opportunities.
- Why this job: Join a supportive team and make a real impact on guest satisfaction.
- Qualifications: Experience in facilities management or hospitality, strong admin skills, and good communication.
The predicted salary is between 35000 - 35000 £ per year.
Our client is a premium serviced apartments operator, with a portfolio of properties in multiple locations across Central London. They are recruiting for an Operations Manager to oversee and manage all day to day functions, with a particular focus on delivering high level guest experiences, ensuring properties are ready and well maintained, and co‑ordinating with all departments and contractors.
Working 5 days per week over Monday to Sunday, with 2 days off per week on a rota basis. Hours of work are 10am to 6pm.
Your Responsibilities
- Oversee all daily operations
- Team engagement
- Health & Safety compliance across all areas
- Manage relationships with external contractors for example, housekeeping
- Manage the maintenance team, ensuring allocation of tasks, and completion of daily and planned works, and providing supervision, coaching, and support
- Oversee rotas and workload distribution
- Staff performance reviews
- Deliver continuous improvement across the portfolio
- Monitor completion of maintenance tasks and response times, ensuring service levels consistently achieved.
- Work closely with the Property Supervisor to ensure a high level of guest experience
Your skills and experience
- Previous experience in a similar role within facilities management, property, or the hospitality sector
- Strong admin skills with experience of using IT and data platforms
- Good communication skills
- Excellent attention to detail
- Leading and motivating your teams
- Good knowledge of UK health & safety laws and first aid
What’s on offer
- Competitive salary of £35k per annum
- 28 days holiday, plus an extra paid day off for your birthday
- Working as part of a committed and supportive team
- Medical insurance, including gym discounts and wellness perks
- Annual recognition awards
- Long service bonuses
- Team social events
- Employee Assistance Programme
- Discounted rates for family bookings
- Refer-a-friend bonus scheme
Operations Manager - Serviced Apartments. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a premium serviced apartments operator in Central London, we pride ourselves on fostering a supportive and dynamic work environment where our Operations Manager can thrive. With competitive salaries, generous holiday allowances, and a strong emphasis on employee well-being through medical insurance and wellness perks, we are committed to your professional growth and team engagement. Join us to be part of a dedicated team that values high-level guest experiences and continuous improvement.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Serviced Apartments. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and facilities management sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its properties. Familiarise yourself with their guest experience standards and think of examples from your past roles that showcase your skills in operations management.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've motivated teams and improved processes in previous roles. Highlighting your ability to engage staff will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Operations Manager - Serviced Apartments. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in facilities management and hospitality, focusing on how you've delivered high-level guest experiences in the past.
Show Off Your Skills:Don’t forget to showcase your strong admin skills and attention to detail. Use specific examples to demonstrate how you've managed teams and improved operations in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you’re passionate about this role and how your background makes you the perfect fit for overseeing daily operations and ensuring guest satisfaction.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you understand the ins and outs of operations management, especially in serviced apartments. Brush up on your knowledge of health and safety regulations, guest experience standards, and how to manage a team effectively. This will show that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated staff or improved performance. Be ready to discuss how you would engage your team and ensure high service levels in this new role. This is key for an Operations Manager!
✨Be Ready to Discuss Problem-Solving
Operations can be unpredictable, so think of specific challenges you've faced in previous roles and how you overcame them. Whether it’s dealing with maintenance issues or managing contractor relationships, having concrete examples will demonstrate your ability to handle the day-to-day pressures of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, how they measure guest satisfaction, or what their biggest challenges are. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
