At a Glance
- Tasks: Answer and manage incoming calls, ensuring efficient communication across the business.
- Company: Join a busy office team in Olney with a professional atmosphere.
- Benefits: Full-time hours, immediate start, and a chance to develop your customer service skills.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Be the first point of contact and make a positive impression on clients.
- Qualifications: Previous reception or customer service experience and excellent communication skills.
The predicted salary is between 22000 - 26000 £ per year.
Our client is currently seeking an experienced Telephone Receptionist to join their busy office team on a full-time basis. This is an excellent opportunity for a professional and highly organised individual with previous reception or switchboard experience who is confident managing a high volume of incoming calls in a fast-paced environment. The successful candidate will play a key role as the first point of contact for callers, ensuring calls are handled efficiently, professionally, and directed promptly to the appropriate department.
Key Responsibilities
- Answer incoming calls in a professional and courteous manner
- Transfer calls quickly and accurately across the business
- Take and relay messages where required
- Maintain an organised and efficient approach during busy periods
- Provide a professional first impression to clients and customers
Candidate Requirements
- Previous reception, switchboard, or telephone-based customer service experience
- Excellent communication and telephone manner
- Confident working within a fast-paced office environment
- Strong organisational skills and attention to detail
- Reliable, punctual, and professional at all times
- Ability to reliably commute to the office location
The Ideal Candidate: Our client is looking for someone confident, efficient, and professional, with the ability to manage calls in a clear and concise manner while maintaining high service standards. This position is available for an immediate start.
Full-Time Telephone Receptionist. Job in Olney LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. As a Full-Time Telephone Receptionist in Olney, you will benefit from a collaborative culture that values professionalism and efficiency, alongside opportunities for personal growth and development. With a focus on work-life balance and a commitment to excellence, we ensure that our team members feel valued and empowered in their roles.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Full-Time Telephone Receptionist. Job in Olney LilyLifestyle Jobs
✨Tip Number 1
Make sure you know the company inside out before your interview. Research their values, mission, and any recent news. This will help us show that you're genuinely interested and can connect your skills to what they need.
✨Tip Number 2
Practice your phone etiquette! Since this role is all about handling calls, we recommend doing mock calls with a friend. Focus on being clear, polite, and efficient – just like you would in the job.
✨Tip Number 3
Dress the part for your interview. Even if it’s a phone interview, looking professional can boost your confidence. We want to make a great first impression, so put on something that makes you feel sharp!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you’re keen and professional, and it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Full-Time Telephone Receptionist. Job in Olney LilyLifestyle Jobs
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous reception or switchboard experience you have. We want to see how your skills can help us manage those busy phone lines!
Keep It Professional:Your application should reflect the professional and courteous manner we expect on the phone. Use clear language and a friendly tone to make a great first impression.
Be Organised:Just like in the role, your application should be well-structured and easy to read. We appreciate attention to detail, so double-check for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on this fantastic opportunity!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Telephone Receptionist. Familiarise yourself with the key tasks like managing high call volumes and transferring calls accurately. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Practice Your Phone Etiquette
Since this role revolves around handling calls, practice your telephone manner. Try role-playing with a friend or family member to refine your communication skills. Focus on being clear, polite, and professional, as this will be crucial during the interview and in the job itself.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and stay organised, especially during busy periods. Think of examples from your past experience where you successfully juggled multiple tasks or handled a high volume of calls. This will highlight your ability to thrive in a fast-paced environment.
✨Arrive Prepared with Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, team dynamics, or specific challenges the reception team faces. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
