At a Glance
- Tasks: Provide vital support and guidance to victims of abuse in a fast-paced environment.
- Company: Join a specialist support organisation making a real difference in the community.
- Benefits: Competitive salary, supportive team, and opportunities for professional growth.
- Other info: Dynamic role with a focus on trauma-informed care and client outcomes.
- Why this job: Make a meaningful impact while helping individuals navigate their journey to safety.
- Qualifications: Experience with vulnerable individuals and knowledge of domestic abuse support.
The predicted salary is between 24784 - 25492 £ per year.
A specialist support organisation is seeking an Information, Advice and Guidance Advisor to join their fast-paced frontline support service supporting victims and survivors of abuse across the Black Country. The successful candidate will provide trauma-informed first contact support, risk assessment, safety advice, and information to individuals accessing domestic abuse services, helping clients make informed decisions and access ongoing specialist support.
Key Responsibilities
- Provide first contact support, advice, and guidance to victims/survivors of abuse
- Complete initial risk assessments and identify safeguarding concerns
- Manage referrals from individuals and partner agencies
- Deliver trauma-informed Tier 1 support and safety planning
- Liaise with internal teams and external professionals
- Maintain accurate case records and administration
- Support clients to engage with longer-term specialist services
- Work to response targets and client outcome measures
Requirements
- Experience supporting vulnerable adults and/or children
- Knowledge of domestic abuse, safeguarding, and trauma-informed practice
- Understanding of motivational interviewing techniques
- Strong communication, administration, and IT skills
- Ability to work in a fast-paced environment and manage competing demands
- Enhanced DBS check required
Please note: Due to the nature of the role, this post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010.
Information, Advice and Guidance Advisor. Job in Oldbury LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an exceptional employer dedicated to supporting our team in making a real difference in the lives of victims and survivors of abuse. Our Oldbury location offers a collaborative work culture where employees are encouraged to grow through ongoing training and development opportunities, ensuring that you can thrive both personally and professionally while contributing to meaningful change in the community.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Information, Advice and Guidance Advisor. Job in Oldbury LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections we make, the better our chances of landing that perfect role.
✨Tip Number 2
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. We can help each other refine our answers and boost our confidence before the big day.
✨Tip Number 3
Show your passion! When we get the chance to chat with potential employers, let our enthusiasm for helping victims and survivors shine through. It’s all about making that personal connection.
✨Tip Number 4
Apply through our website! It’s super easy and ensures our applications are seen directly by the hiring team. Plus, we can keep track of our progress and stay organised.
We think you need these skills to ace Information, Advice and Guidance Advisor. Job in Oldbury LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Information, Advice and Guidance Advisor. Highlight your experience with vulnerable adults and any relevant skills in trauma-informed practice. We want to see how you can make a difference!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting victims and survivors of abuse. Share specific examples of your past experiences that relate to the key responsibilities of the role.
Showcase Your Communication Skills:As an advisor, strong communication is key. In your application, demonstrate your ability to convey complex information clearly and effectively. We love seeing candidates who can connect with others and provide support with empathy.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of domestic abuse, safeguarding, and trauma-informed practices. Familiarise yourself with the key responsibilities of the role, as well as any relevant legislation or frameworks. This will show that you're not just interested in the job, but that you understand the complexities involved.
✨Showcase Your Experience
Prepare specific examples from your past work where you've supported vulnerable adults or children. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your skills in risk assessment and providing first contact support effectively.
✨Practice Motivational Interviewing
Since the role involves helping clients make informed decisions, it’s crucial to showcase your understanding of motivational interviewing techniques. Consider role-playing scenarios with a friend or family member to practice how you would engage with clients and guide them through their options.
✨Be Ready for Fast-Paced Questions
Given the nature of the role, expect questions about how you handle competing demands and work under pressure. Think of examples where you've successfully managed multiple tasks or tight deadlines, and be ready to discuss how you prioritise client safety and support in those situations.
