At a Glance
- Tasks: Manage customer orders, handle queries, and support the sales team in a dynamic office environment.
- Company: Join Tennants Distribution Ltd, a historic leader in chemical distribution.
- Benefits: Competitive salary, full-time hours, and comprehensive training provided.
- Other info: Enjoy a supportive team atmosphere with opportunities for personal growth.
- Why this job: Be the vital link between customers and our team, making a real difference every day.
- Qualifications: Sales administration experience, strong communication skills, and IT literacy required.
The predicted salary is between 25000 - 32000 £ per year.
Location: Batley, Leeds WF17 9LY
Salary: Competitive, DOE
Hours: 35 hours per week, Monday to Friday, 9am to 5pm.
Contract: Full time, permanent.
About us: Tennants Distribution Ltd is a leading independent distributor of chemicals based in the UK. We are a subsidiary company of Tennants Consolidated Ltd and our origins go back to the late 1700's when the company was founded in Glasgow, Scotland. Today we are distributors for some of the world's major chemical companies stocking over 2,500 products in various packaging sizes and in many cases, we are able to offer product in intermediate bulk containers (IBC's) and bulk road tanker quantities.
We are currently looking for an Office Administrator to join our Leeds depot. You will be professional and safety conscious in your outlook, with a helpful and productive attitude. The successful candidate would be the direct point of contact for our customers ensuring all requirements and orders are fulfilled in accordance with our Quality system.
As our Office Administrator you will be responsible for:
- Inputting customer orders received via telephone and email
- Dealing with customer queries and complaints
- Communicating, liaising and negotiating effectively with customers
- Communicating, liaising and assisting account managers
- Producing Certificates of Analysis / Certificates of Conformity and exchange notes when required
- Receiving and directing all incoming calls
- Completing a range of required paperwork and filing
- Providing support to sales representatives
- Supporting the office with other administrative tasks, invoicing/credits and ordering stocks.
Detailed training will be given on all the above.
In order to be successful in this role you should have:
- Previous sales administration experience within a similar environment
- The ability to work as part of a team
- Self-motivated and capable of managing your time effectively
- The ability to multitask and prioritise ensuring all administration is kept up to date
- A good level of IT literacy with working knowledge of Microsoft programmes
- A good communicator with an excellent telephone manner
If you feel you have the skills and experience to be successful in this role then apply today!
Office Administrator and Customer Support Specialist. Job in Yorkshire LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Tennants Distribution Ltd is an exceptional employer, offering a supportive work culture that prioritises employee development and teamwork. Located in Batley, Leeds, our office provides a dynamic environment where you can grow your skills in customer support and administration while being part of a long-established company with a rich history. We value our employees by providing comprehensive training and a competitive salary, ensuring that you feel valued and empowered in your role.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Office Administrator and Customer Support Specialist. Job in Yorkshire LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the industry. You never know who might have a lead on that perfect Office Administrator role.
✨Tip Number 2
Prepare for interviews by practising common questions. Think about how your previous experience aligns with the job description and be ready to share specific examples of your skills in action.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the role. Keep it friendly and professional.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Tennants Distribution Ltd. Plus, we love seeing familiar faces!
We think you need these skills to ace Office Administrator and Customer Support Specialist. Job in Yorkshire LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that matches the Office Administrator role. We want to see how your skills align with what we're looking for, so don’t be shy about showcasing your sales administration experience!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Tennants Distribution. Be sure to mention your customer service skills and how you can contribute to our quality system.
Show Off Your IT Skills:Since we value good IT literacy, make sure to mention your experience with Microsoft programmes in your application. If you've got any specific examples of how you've used these skills in previous roles, share them with us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Inside Out
Before your interview, take some time to research Tennants Distribution Ltd. Understand their history, values, and the products they distribute. This will not only show your interest but also help you tailor your answers to align with their company culture.
✨Showcase Your Customer Service Skills
As an Office Administrator and Customer Support Specialist, you'll be the first point of contact for customers. Prepare examples from your past experiences where you've successfully handled customer queries or complaints. Highlight your communication skills and how you ensure customer satisfaction.
✨Demonstrate Your IT Proficiency
Since a good level of IT literacy is essential for this role, be ready to discuss your experience with Microsoft programmes. You might even want to mention specific tasks you've completed using these tools, like managing spreadsheets or creating documents, to showcase your capabilities.
✨Prepare for Common Interview Questions
Think about questions related to multitasking and prioritising tasks, as these are key skills for the role. Practice your responses to questions like 'How do you manage your time when faced with multiple deadlines?' This will help you feel more confident during the interview.
