At a Glance
- Tasks: Be the friendly face of our hotel, ensuring guest satisfaction and smooth operations.
- Company: Join a well-established hotel in beautiful Oban, part of a large independent group.
- Benefits: Earn £14/hr with long-term career growth and inclusive workplace culture.
- Other info: Enjoy staff accommodation with meals included and engage in community projects.
- Why this job: Play a key role in relaunching a refurbished hotel and make a real impact.
- Qualifications: Previous customer-facing experience and excellent communication skills required.
The predicted salary is between 29120 - 29120 £ per year.
Yellow 42 are currently supporting one of our valued partners in recruiting a full-time Receptionist for their hotel in Oban. This well-established property is centrally located and undergoing significant refurbishment, with the first 33 rooms already completed. We are seeking an individual who is interested in contributing to the relaunch of the hotel and playing an integral role in its ongoing development into 2026. You will be the face of the business, delivering friendly and efficient service, ensuring guest satisfaction. This hotel is part of a large independent hotel group, overseeing more than 9,500 rooms in the portfolio.
DUTIES
- Stay informed about daily operations such as guest arrivals, departures, and special requests.
- Maximise room revenue according to company guidelines.
- Welcome guests quickly and professionally at check-in and check-out, following company standards.
- Identify and meet guest needs during registration or departure.
- Follow policies for handling cash, charges, floats, and tills.
- Maintain up-to-date knowledge about hotel services and the local area to assist guests.
- Attend daily meetings as the Receptionist to keep the team informed and aligned.
- Boost sales through up-selling, special offers, and incentives.
- Respond promptly, courteously, and efficiently to customer enquiries and booking requests.
- Address and resolve guest complaints in a timely manner.
- Operate the telephone system efficiently, adhering to company protocols.
- Shifts will be 7.30am-3pm or 3pm-11pm 5/7 days.
REQUIREMENTS
- At least one year of previous hotel or customer-facing experience is essential, ideally in a similar role as a Receptionist.
- Be able to demonstrate outstanding customer service and organisational skills.
- Ability to make effective decisions in a fast-paced setting.
- Strong communication abilities when interacting with both guests and colleagues.
- Competence in using telephone and computer systems.
- Knowledge of working with reservation systems a distinct advantage, as a hotel Receptionist.
BENEFITS
- A creative and inclusive workplace culture.
- £14/hr.
- Long-term opportunities for career growth both within the hotel and with the company.
- Support for involvement in the community and environmental projects.
- Staff accommodation available for a small monthly fee; all meals and bills included.
Please note: This opportunity does not qualify for visa sponsorship. To be considered for this role, you must have the right to work in the UK.
Hotel Receptionist - £14/hr - Seaside Town. Job in Oban LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and inclusive hotel group in the picturesque seaside town of Oban, where you will play a vital role in the relaunch of a beautifully refurbished hotel. With a competitive pay rate of £14/hr, this position offers long-term career growth opportunities, a supportive work culture, and the chance to engage in community and environmental initiatives. Enjoy staff accommodation with meals included, making it an ideal choice for those seeking a rewarding and meaningful employment experience.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist - £14/hr - Seaside Town. Job in Oban LilyLifestyle Jobs
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with their services and local attractions. When you walk in for that interview, you’ll impress them with your knowledge and show you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different guest scenarios. Role-playing with a friend can help you feel more confident and ready to tackle any situation that comes your way.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look smart and professional when you arrive for your interview. It shows you take the opportunity seriously and are ready to represent the hotel well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Hotel Receptionist - £14/hr - Seaside Town. Job in Oban LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're the perfect fit for our hotel.
Tailor Your Experience:Make sure to highlight any previous hotel or customer-facing experience you've had. We’re looking for someone who can demonstrate outstanding customer service, so be specific about how your past roles have prepared you for this position.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experiences. Avoid fluff and focus on what makes you a great candidate for the Receptionist role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel and its services thoroughly. Familiarise yourself with the recent refurbishments and any special offers they might have. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided outstanding customer service. Think about situations where you resolved complaints or went above and beyond for a guest. This will demonstrate your ability to handle the responsibilities of a Receptionist effectively.
✨Practice Common Interview Questions
Anticipate questions related to handling guest inquiries, managing check-ins and check-outs, and dealing with difficult situations. Practising your responses will help you articulate your thoughts clearly during the interview, making you appear more composed and professional.
✨Dress the Part
As the face of the hotel, first impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects the standards of the hotel you aim to represent.
