At a Glance
- Tasks: Coordinate and schedule workloads for trades colleagues and contractors in a fast-paced environment.
- Company: Join a leading public-sector provider committed to equality and diversity.
- Benefits: Gain valuable experience, develop skills, and work in a supportive team.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a real impact by ensuring efficient repair services for the community.
- Qualifications: GCSEs in Maths and English; experience in administration and scheduling required.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for an Operational Resource Planner for a local government client in Nottinghamshire to support the delivery of a comprehensive and efficient repair service. In this fast‑paced role, you'll coordinate and schedule daily workloads for trades colleagues and contractors, ensuring appointments are managed effectively and key performance indicators are met. You'll play a vital part in maximising resources, maintaining accurate systems, resolving scheduling issues and delivering excellent customer service to tenants and stakeholders. If you thrive under pressure, enjoy problem‑solving and have a keen eye for detail, we'd love to hear from you.
Responsibilities
- To be responsible for overseeing and scheduling the workload of trades colleagues and/or contractors by allocating and organising work through the relevant processes to maximise efficiency of resources to meet defined key performance indicators.
Knowledge & Experience Requirements
- Proven experience coordinating and managing appointments/diaries for large teams in a fast‑paced, pressurised environment.
- Administration experience, including maintaining accurate records.
- Experience working with computerised and manual office systems.
- Experience communicating directly with members of the public.
- Experience working to tight deadlines and performance targets.
- Strong numeracy and literacy skills (verbal and written).
- Ability to work on your own initiative and as part of a team.
- Excellent interpersonal and communication skills (face‑to‑face, telephone, email, meetings).
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Ability to use IT systems to input, manage and analyse data.
- High levels of professionalism, integrity and commitment to equality and diversity.
- Understanding of service delivery within a multicultural community.
- Awareness of housing or repair services.
- Experience working in an environment focused on value for money.
- Advanced organisational and prioritisation skills across manual and electronic diary systems.
Typical working hours for this role are 8 am‑4 pm, Monday‑Friday, with occasional late shifts from 9.30 am‑5.30 pm – applicants must be available to do these hours.
Qualification Essential
- GCSES or equivalent to include Maths and English.
- NVQ Level 2 in Business Administration, Customer Service, ICT or relevant equivalent experience.
- Advanced Microsoft Office, Word, Excel, PowerPoint, Outlook, and social media.
Essential Compliance Requirements
- 3 Years of References.
- Enhanced Adults DBS.
- Willing to engage in the mandatory pre‑screening application process.
Diamond Blaque Group, a leading public‑sector provider, is acting as the employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
Resource Planner for Operations. Job in Nottingham LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Diamond Blaque Group, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and equal opportunity. As a Resource Planner for Operations in Nottingham, you'll benefit from a structured environment with clear career progression opportunities, while contributing to the vital repair services that enhance our community. Our commitment to employee well-being is reflected in our standard working hours and the chance to make a meaningful impact in local government operations.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Resource Planner for Operations. Job in Nottingham LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in local government or resource planning. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to scheduling and resource management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've successfully managed workloads or resolved scheduling issues in the past. This will demonstrate your ability to thrive under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Resource Planner for Operations. Job in Nottingham LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in coordinating and managing appointments. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Skills:Don’t forget to mention your proficiency in Microsoft Office and any experience with IT systems. We want to see how you can use these tools to maximise efficiency and meet those key performance indicators!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, especially when it comes to your achievements and how you've handled scheduling issues in the past.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you understand the role of an Operational Resource Planner inside out. Familiarise yourself with scheduling techniques, key performance indicators, and how to maximise resources. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully coordinated appointments or managed workloads under pressure. Highlight your administration skills and any experience with IT systems, as these are crucial for the job. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Problem-Solving Skills
Since this role involves resolving scheduling issues, be ready to discuss how you've tackled similar challenges before. Think of a time when you had to adapt quickly to changes or manage conflicting priorities, and explain how you handled it effectively.
✨Communicate Clearly
Excellent communication is key in this role, so practice articulating your thoughts clearly and concisely. Whether it's face-to-face or over the phone, make sure you can convey your ideas effectively. Also, prepare some questions to ask the interviewer about the team dynamics and the tools they use for scheduling.
